Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While some customers praised the staff for being friendly and helpful, others reported rude behavior and poor customer service.
Food Quality
Food quality was inconsistent, with reports of cold fries, old ingredients, and incorrect orders.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned issues with cleanliness and maintenance.
AI Ordering Issues
Many customers expressed frustration with the AI ordering system, citing confusion and incorrect orders.
Service Speed
Service speed varied, with some customers experiencing long wait times, especially during busy hours.
PI
Paa Imbeah
Nov 15, 2025
2.0
AI ordering machine is useless. Screen doesn’t work so you can’t even see the menu or the prices.
AD
Andrew Day
Nov 9, 2025
1.0
Where do I begin? My girlfriend went through the drive through for a mobile order.
1. The person who have here the drinks told my gf that the system doesn't show what drinks are purchased. Excuse me? So she told me when she got home that the person handling the drinks basically just picks random drinks good people. I ordered a Dave's cream soda and was given what I believe to be a diet root beer. My gf ordered an orange cream soda. She was given some sort of pink, strawberry drink. That's not orange or cream soda. So my gf asked for the drinks to be fixed but the person refused to do it.
2. I only received 3 nuggets instead of 4. I ordered bbq sauce but was given honey mustard. I wanted pickles, ketchup, and mustard. I ended up getting none of that but got mayo instead. The food was literally ice cold when we started eating and we live 2 minutes away. How can these employees not read?
What is so hard about getting the correct orders? I have worked in food service and never had a problem. Why couldn't the worker replace the drink that we payed for? Why would the worker refuse? My gf got fed up and left. After over a year of not going to Wendy's, we definitely won't be going back. This is ridiculous how we pay for stuff and don't get what we ordered.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sandy Springs, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sandy Springs, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 391-9886.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Perimeter Pointe Wendy’s serve breakfast?
Yes, this Wendy’s location in Sandy Springs, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1170 Perimeter Center West?
Wendy's is open Monday to Thursday from 6:30 AM to midnight, Friday and Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at 1170 Perimeter Center West offers drive-thru service during its regular hours.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's via their mobile app or online at order.wendys.com for pickup or delivery where available.
What meals does Wendy's serve at this location?
This Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at Wendy's Perimeter Pointe?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does Wendy's Perimeter Pointe have dine-in and takeout options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
Where can I find nutrition and allergen information for the Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What nearby restaurants can I visit before or after visiting Wendy's?
Nearby dining options include La Madeleine French Bakery & Café, HoneyBaked Ham Company, Atlanta Bread Company, Royal Oak Pub, Taquera Mexican Restaurant, and CAVA Mediterranean Restaurant.
Are there nearby hotels if I am visiting Wendy's from out of town?
Yes, Embassy Suites by Hilton Atlanta Perimeter Center is located nearby, providing convenient accommodation options.
What nearby stores or businesses may customers visit along with Wendy's?
Customers might visit retail stores like REI and shoe stores such as Chacos and Saucony, or professional services like Salus Consulting, P.C. and Ameris Bank nearby.