Papa Johns Pizza

3.9
217 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Sandy Springs, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Sandy Springs pizza for any occasion. Call us for pizza delivery in Sandy Springs or stop by 206 Johnsons Ferry Rd NE for carryout to order the best pizza in Sandy Springs, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
206 Johnsons Ferry Rd NE, Sandy Springs, GA
30328, United States

Hours

Reviews

3.9
217 reviews
5 stars
126
4 stars
31
3 stars
14
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Delivery Issues

Many customers experienced significant delays with delivery, often citing long wait times and problems with third-party delivery services.

Food Quality

The quality of the food received mixed reviews; while some praised the taste and freshness, others reported issues such as cold pizzas and food safety concerns.

Staffing Problems

Numerous reviews mentioned that the location is often understaffed, resulting in slow service and longer wait times for customers.
  • EW
    Evelyn Weldon
    Jan 4, 2026
    5.0
    Was with my daughter and g-son, they seemed to have enjoyed it tremendously. Didn't have any!
  • DA
    D Anderson
    Dec 1, 2025
    3.0
    I can’t speak for nobody else, but when I was calling about my order, the customer service I received may have been the best I’ve ever received from any restaurant at any time in my life and I’m 46 years old! I wish I had a got the gentleman‘s name that took my call, but he was so compassionate a lot of empathy and checked on things I didn’t even ask about! Only reason I didn’t give it. Five stars is because unfortunately, for the store they were relying on a DoorDash delivery driver. And that driver was over 2 hours past the expected delivery time. Plus, I was told by the store manager I’d be getting a refund. I never did but sense I finally got my food, it’s all good. But he shouldn’t never said he was gonna do it if he had no real intentions of refunding me.
  • AW
    Arthur Wagner
    Oct 25, 2025
    5.0
    Sehr nette Service. Pizza war auch sehr lecker. Nur Abholung. Kein Verzehr vor Ort.
  • CC
    Chris Chironna
    Oct 21, 2025
    1.0
    The food is edible if you receive it. This location decides when they want to open so you can place an order for pick up and when you get arrive plenty of time later the store is closed. No one is there to explain anything and no one to cancel your order. Completely unacceptable way to run a business. Never going here again.
  • LL
    L. L.
    Oct 14, 2025
    2.0
    Visit: 10/14/2025. Between 6:00-6:15p This location is getting worse with staff every time I visit and it’s not very often. My recent visit, the guy cashier had no personality, very monotoned, and had a persona that was NOT customer service- like. I guess this is the norm now with this establishment. He was also taking a personal phone call via Bluetooth. He was so discreet that I thought he was holding a conversation with me as I was paying. As I was waiting for my receipt he had his back turned the whole time. I never got my receipt and didn’t care to ask as he was too busy on his phone call. I’m losing my interest for this establishment as it is not what it used to be.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Sandy Springs?

Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.

Can I pick up my order from Papa Johns, and what are the takeout hours?

Yes, takeout is available daily from 10:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday. On Sundays, takeout begins at 9:30 AM.