Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
2,346 reviews
5 stars
643
4 stars
313
3 stars
287
2 stars
208
1 star
895
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing components, contributing to a negative experience.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
Several customers complained about the quality of food, mentioning stale items, incorrect temperatures, and overall dissatisfaction with the meals.
Management Concerns
Feedback indicated issues with management, including poor customer service and lack of effective training for staff.
- DRDawn Reid4 days ago3.0Drive thru lady at breakfast time needs to SPEAK UP. Sweet lady but you can barely hear her. Needs to be more quality control, I get the wrong order more than I get the correct one. Stop being stingy with the bacon lol
- NDNina DFrank4 days ago3.0Usually go late, around 11pm. Almost always a line backed up in drive thru. Sometimes the wait is extremely long. Service is always friendly.
- SHShay HNov 11, 20251.0Did not provide juice in happy meal Wilted old lettuce Charges for sauce which is ridiculous No ketchup in the bag either No napkins This location is privately owned and it shows. Cutting all the corners. The one further down Roswell road is much better, I will avoid this one going forward.
- JCJohn ChatmanNov 5, 20251.0Shouldn’t have pulled forward. Watched them serve like 5 other people and they forgot about me. Had to back up to the window when they served everyone else and they finally gave me my food. Update: The food was also not up to McDonald’s standard which I put pretty low to begin with. Didn’t taste like normal McDonald’s, they definitely covered it in salt or something to spite me. Had to throw it out.
- AMAnthony McCoolNov 1, 20251.0This McDonald's didn't provide an accurate order. Also there was only 1 item that came with a Monopoly piece when it was supposed to be 4 in total. The wait time was almost 20 minutes. The app constantly says I've used a deal already which forces me to wait an extra 15 minutes to utilize any deals or rewards. I hadn't used the app at all today. The music was much louder than it should be ; even with earbuds plugged in. All in all, this was not a good experience. I see why the rating is so pathetic. The service is pitiful at best and makes me want to cease business altogether. Either hire some competent and friendlier workers or replace them using automation. This isn't a hard job. You all are just lazy, miserable, and rude. 🤷🏽♂️
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Sandy Springs at 6049 Roswell Rd NE?
McDonald's in Sandy Springs is open 24 hours every day, including weekends.
Does the McDonald's at 6049 Roswell Rd NE offer drive-thru service?
Yes, this McDonald's location provides 24/7 drive-thru service.
What delivery options are available at McDonald's Sandy Springs?
Delivery options at this McDonald's include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's at Roswell Rd NE?
Payment options accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering McDonald's menu items at the Sandy Springs location?
Yes, customers can use the McDonald's App available on iOS and Android for mobile ordering and offers.
Where can I view the menu for McDonald's at 6049 Roswell Rd NE?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I earn rewards at McDonald's in Sandy Springs?
Yes, McDonald's offers MyMcDonald's Rewards to earn points for free food. More details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's Sandy Springs?
Nearby attractions include Avalon shopping and ice cream shop, as well as several beauty and wellness centers like ReGen Therapeutics and Sculpted A Body Bar.
Where can I find financial or banking services near McDonald's at 6049 Roswell Rd NE?
Signature Bank of Georgia and Nairagram financial services are located close by for all your banking needs.
What professional or medical services are near McDonald's at Roswell Rd NE?
Nearby professional and medical services include Trialmed Atlanta hospital, Horizon Health Care Group chiropractor, and Secret Eyes Everywhere event photography.