McDonald's

2.7
1480 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8745 Roswell Road, Sandy Springs, GA
30350, United States

Hours

Reviews

2.7
1,480 reviews
5 stars
383
4 stars
191
3 stars
173
2 stars
116
1 star
617

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of positive and negative experiences with staff, with some praising individual employees for their kindness and others citing rude behavior and poor service.

Speed of Service

Many reviews highlighted consistently slow service, particularly in the drive-thru, with long wait times reported regardless of the time of day.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions and poor food handling.
  • MM
    Moele Merritt
    5 days ago
    1.0
    First off the staff is rude and the punk they had to the front that’s calling everyone boy needs to find another job!! They have other McDonald’s I left and went to one that actually cares about there customers..
  • SB
    Shanise Brown
    Dec 17, 2025
    1.0
    Wish I could give zero starts I ask for a egg and cheese McGriddles , now I’m about to get my hair done and eat and took a bite smh these people just took the patty of the rest of the meal and give it to me. I’m here throwing up because I’m pregnant and meat makes me sick 😭now I can’t eat nth and I’m hungry I’m so upset what if I didn’t want the meat because I was allergic I would be dead right now . I’ve never had a problem eat here at nights it’s all the day shift doing things like this why ? Management needs to check that out 👌
  • TS
    Teresita Shelton
    Dec 14, 2025
    5.0
    A young lady that took my order through drive through Alison was very nice her customer service was much appreciative.
  • BC
    Bob Coombs
    Dec 6, 2025
    2.0
    I'll give this location one thing.And that is convenience..... They have struggled year after year in finding good quality help.I think they actually have some of the best help they've ever had.Although in my opinion, they fall short of being a cohesive team.It's like one person sort of knows what's going on.And all the subordinates do one isolated task at a time rather than understanding the concept....
  • AA
    AutisticAFpodcast
    Dec 4, 2025
    5.0
    I came through drive thru with two kids screaming and crying in my backseat. I was on the verge of tears not being able to get them to calm down that day. When I got to the window. Renee told me everything will be ok that bad moments are just that bad moments and I will get through it. That I am an amazing mother and to keep pushing. Those words bought me so much comfort. My energy was instantly changed. It’s like my kids felt my energy and their meltdowns stopped. I was able to get fresh food in them and we all continued the car ride with laughs. Thank you Renee.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 8745 Roswell Road, Sandy Springs?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday, and Sunday. On Thursday, it's open from 5:00 AM to 2:00 AM, Friday from 5:00 AM to 4:00 AM, and Saturday 24 hours.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, the McDonald's at 8745 Roswell Road has a drive-through. Hours are 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 2:00 AM Thursday, 5:00 AM to 4:00 AM Friday, 24 hours on Saturday, and 4:00 AM to midnight Sunday.