Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.2
224 reviews
5 stars
83
4 stars
34
3 stars
17
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently noted that the service was either very fast or extremely slow, with many expressing frustration over long wait times for delivery.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing ingredients and wrong items, leading to dissatisfaction among customers.
Staff Attitude
Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior from employees.
Cleanliness and Quality
While some customers appreciated the cleanliness of the location and the freshness of the food, others reported unsanitary conditions and poor food quality.
- DGDolly GbadehanDec 19, 20252.0Do we not bag the sandwiches anymore?
- ADAiden De'ShaneDec 5, 20255.0Absolutely love this Jimmy Johns crew. By far my favorite store. I noticed a lot of reviews left by customers complaining but I eat inside often and I see first hand how hard this crew works trying to get the customers orders to them on time. It has to be hard servicing the entire area of Sandy Springs when everyone is hungry all at the same time. This is by far once of the best run Jimmy Johns I’ve visited.
- NDNurse DOct 2, 20255.0Fast service, good food, friendly staff
- TCTyler ColeSep 27, 20251.0Ordered and paid thru the app and showed up 15 minutes later to a locked door (over 4 hours before closing). I banged on the door and 2 employees came out from the back….looks like they were taking a weed break. My sandwich was not ready and then they proceeded to make my sandwich. It was freaky slow.
- ABAmanda BrownSep 8, 20252.0What is this, where is the lettuce & tuna? I was wondering why the sandwich felt so thin. I shop here at least twice a week, very disappointed.