Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sandy Springs, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and inconsistent quality of food and drinks.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty restrooms and food preparation areas.
Speed of Service
Customers experienced long wait times in both drive-thru and in-store, often leading to frustration.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences amidst the negative feedback.
EJ
Eric Jenks
3 days ago
1.0
Horrible. Laziest workers ever. 3 different people came in from drive thru because their orders were wrong. I ordered 2coffees and , it took 10 minutes.
KC
K Coop
4 days ago
2.0
The coffee is inconsistent and everyone needs customer service training. It is never okay to tell a customer, "Can't nobody even hear you!" Never again
KR
King Reginald
6 days ago
1.0
I thought I was the only one. I'm realizing that this place has a pattern of bad habits. I was on Vacation from FL. Came here with my family otw back home. The guy at the register act like I was an inconvenience to him and had his pants hanging down with his boxers showing. He act like he couldn't open his mouth and talk up. All the tables were dirty. The donuts and drink was OK or maybe because I was starving and I didn't eat my food because the chicken wasn't done and the bagel was like a small rock. Never seen a bagel look like that before. I never write reviews or complain much but I spent almost $40 dollars for this BS and my wife was very disappointed. I took a survey to share my experiences and got a coupon where I can get a free donut if I purchase a drink. Lol. We go to dunkin donuts at home all the time and never had an experience like this. This store needs to be ashame and take responsibility and fix this place before it gets taken over by robotics. I know this because I work with robotics for a living and AI is coming for places like this because people are lazy now a days and think everything is a joke. Good luck on your future.
LM
Lauren Mitchell
Nov 9, 2025
1.0
Disgusting. The restaurant is gross and needs a thorough clean. The food prep area looks sus, and their bathroom is abysmal. And on top of that they’re one of those places with a code for the bathroom. That’s just a crumby business practice. If you’re going to charge people to use their bathroom you could at least sweep the floor and stock toilet paper.
AH
Abbey Hawkins
Nov 7, 2025
2.0
I know this Dunkin is employed by mostly younger adults and I’m pretty gracious about how they’ve acted a few times I’ve been here.. but today was pretty bad. The young lady at the drive thru had to yell to get someone to make my food. And apparently it was taking awhile so they pulled me up front. When I got my food I went to bite into it and it was still frozen.. I don’t think I’ll be ordering food from yall again.. I’ll just stick to drinks.. and I might just go the extra few miles to the Dunkin down the road..
What are the regular operating hours of Dunkin' at 5660 Roswell Road, Sandy Springs?
Dunkin' is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' at this location offer delivery and pickup options?
Yes, delivery is available daily from 6:00 AM to 8:00 PM, and curbside pickup is also offered.
What special holiday beverages are currently available at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience through the drive-thru or in-store.
What types of food and drinks does Dunkin' serve at this location?
They serve coffee, espresso, donuts, breakfast sandwiches, and tea, covering breakfast, brunch, and lunch meals.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru for convenient service.
Are there any nearby coffee shops or breakfast places I can visit around Dunkin'?
Yes, another Dunkin Donuts located nearby offers similar coffee, breakfast, and donut options in the area.
I’m interested in outdoor sports gear near Dunkin'. Where can I find it?
Peter Glenn Ski & Sports, located close by, offers outdoor gear including ski and snowboard equipment, perfect for your sporting needs.
Where can I find convenient ATM services near Dunkin'?
Nearby ATMs include Atlanta Bitcoin ATM, ATM Coiners Bitcoin ATM, and CoinFlip Bitcoin ATM at Roswell Food Mart, as well as Coinsource, providing convenient access to cash.
Are there any fitness or wellness centers close to Dunkin' in Sandy Springs?
Yes, Life Time gym and The DRIPBaR health and wellness club are nearby, ideal for fitness and wellness activities.