Chipotle Mexican Grill

3.1
868 reviews
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Business Details

5920 Roswell Rd, Sandy Springs, GA
30328, United States
(404) 252-2998
https://locations.chipotle.com/ga/sandy-springs/5920-roswell-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=477
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About

Mexican Restaurant
Chipotle Sandy Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5920 Roswell Rd, Sandy Springs, GA
30328, United States

Hours

Reviews

3.1
868 reviews
5 stars
289
4 stars
144
3 stars
81
2 stars
79
1 star
275

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked rice, stale chips, and poorly prepared ingredients.

Customer Service

Mixed reviews on customer service; while some employees were praised for their friendliness, others were criticized for rudeness and lack of attentiveness.

Consistency

Frequent complaints about inconsistent food preparation and service, with many customers noting that their experiences varied greatly from visit to visit.

Operational Issues

Customers reported frequent shortages of key ingredients, early closures, and long wait times, indicating poor management and operational inefficiencies.
  • LB
    Lambo Broker
    Dec 26, 2025
    5.0
    I always bring my exotics here. My favorite chipotle, they always get my order right. Good kids in there 👍 very professional
  • JJ
    Jack
    Dec 18, 2025
    5.0
    Cashier Sydney Hannah Olin Serotta provided premier customer service. She greeted our party with a warm smile, and kindly accommodated to our requests. She made our experience at Chipotle fun and efficient! Kudos to Sydney!
  • AC
    Alejandro Campos
    Dec 7, 2025
    5.0
    By far the best chipotle in Atlanta so far.
  • AH
    Angie Higgins
    Dec 4, 2025
    5.0
    Catherine (so polite!!) & Jason make a bomb team! They fixed my partner’s bowl, who is so picky, efficiently and even suggested a vinaigrette that was AMAZING! Thanks again guys ✨
  • RW
    Reid Williams
    Oct 27, 2025
    3.0
    Rice was like plastic, both chewy and rock hard pieces. Steak was awful. The guy piecing together the burritos and bowls just simply could not care less about being there 😂 disappointing to go and spend your money to have an experience like that.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Sandy Springs?

Chipotle Mexican Grill in Sandy Springs is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Sandy Springs, GA?

Chipotle is located at 5920 Roswell Rd, Sandy Springs, GA 30328, near Egg Harbor Cafe in Fulton.