Brand Certified
Chipotle Mexican Grill
3.1(878 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5920 Roswell Rd, Sandy Springs, GA
30328, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(404) 252-2998
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ga/sandy-springs/5920-roswell-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=477
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sandy Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
878 reviews
5 stars
290
4 stars
147
3 stars
83
2 stars
80
1 star
278
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked rice, bland flavors, and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Inconsistent Availability
Customers frequently mentioned that the location often runs out of key ingredients and closes earlier than advertised.
Cleanliness Concerns
Several reviews noted unsanitary conditions in the dining area and food preparation areas.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
- CMChase Mackintosh5 days ago5.0The staff did great, the food was great, and I like the seating and layout at this chipotle. My only request is to turn down the music. It can be hard to have a conversation and there are speakers everywhere.
- BBBellaFeb 1, 20261.0Drove 30 minutes and Chipotle was out of tortillas. So frustrating.
- SSServing SterlingJan 29, 20261.0I don’t understand how I come to this location that closes at 11pm and get there before 9pm and they don’t have forks, or the steak protein, if you’re going to close the store two hours early then make the hours 10pm…its very undermining of your customers and false advertising that products are available…do better instead of having staff that is so anxious to go home and cleaning early every night
- KMKimberly MillerJan 16, 20263.0They didn't have pico de gallo. Didn't realize until the very end. I had a chicken bowl, it was just alright. Maybe it was an off night.
- NMNicolette MonroeJan 12, 20261.0I wish I could give negative stars. This chipotle was so bad, I’ll never eat chipotle again. Bland, no flavor whatsoever and the chicken was ice cold + I had to wait longer than I should have for someone to check me out. You’d be better making it yourself at home.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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