Wendy's

3.6
688 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Royston, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Royston, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
921 Franklin Springs Street, Royston, GA
30662, United States

Hours

Reviews

3.6
688 reviews
5 stars
270
4 stars
152
3 stars
99
2 stars
47
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly a manager named Sarah, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and the presence of flies, which detracted from their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
  • CV
    Codey Vaughn
    Jan 3, 2026
    1.0
    The worst Wendy’s in GA
  • AT
    Atlas Tracy
    Dec 31, 2025
    1.0
    cant understand "plain baconator"
  • SW
    shona Williams
    Dec 19, 2025
    3.0
    This is a 30 minute wait and I feel like that’s unacceptable and they don’t have that many people and service in the line was long.
  • CC
    Canid
    Dec 12, 2025
    3.0
    It's alright ig
  • DH
    Devin Haley
    Dec 2, 2025
    1.0
    This place would be a 0 if I could put one. Multiple times this restaurant would state cash only just because the drive thru worker did not want to deal with customers. The general manager Sarah will refuse to give out information when asked and always has a rude attitude. This is a local franchise so corporate can not do anything about it. When asked for the owners number Sarah would refuse to give it out. When employess need their pay stubs or checks she states she can not do anything about but she can. When it comes to service Sarah will hang up the phone instantly if you have a complaint or have another employee pretend to be the manager. They also admitted to pretend to be out of food just so they get their drive thru time back to normal. If you get your food and its cold she will refuse to replace it. She will also walk in the office if customers need to talk to her. Again this is a local franchise and she refuses to give out the owners or general managers number so you can make a proper complaint.

Frequently Asked Questions About Wendy's

Is 86 Royston Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's in Royston, GA?

Wendy's in Royston, GA is open daily from 7:30 AM to midnight, including its drive-through service.