Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,183 reviews
5 stars
455
4 stars
268
3 stars
208
2 stars
81
1 star
171
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including roaches and dirty floors.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food poisoning.
Customer Service
Service quality varied significantly; while some employees were praised for their friendliness, others were described as rude and unprofessional.
Order Accuracy
Numerous complaints about incorrect orders and missing items, with customers often having to wait long periods for their food.
Mobile Ordering Issues
Customers frequently faced problems with mobile orders, including cancellations and long wait times.
- PDPamela DuezNov 16, 20255.0Desiree went above and beyond! Excellent customer service!
- SNStacie NunnNov 4, 20252.0The food wasn't good at all. I couldn't even eat my hamburger.
- SASandy ArthurOct 24, 20251.0I had a mobile order ordered a sweet tea and other stuff.When I got down road a ways it was tea with lemonade 🤦🏼♀️😡🤢🤮 nastiest drink I had
- JSJaedon SmithOct 14, 20251.0Place has turned into a dump. Got some tonight for the first time in awhile. (Kids wanted it) I knew it would be bad but gave it a chance. Big mistake food was disgusting and looked and tasted old kids wouldn’t even eat there happy meal because the cheese had turned orange and gotten hard. My wife called and the person on the phone was extremely rude and said it was our fault that it got cold on the way home mind we live about 6 mins from it and then continued to argue with my wife and then hung up. Very unprofessional and the food is not only priced higher than the other McDonalds but the customer service is terrible and the food is inedible. Will definitely not be back.
- GMGB MOct 12, 20252.0Just know that if you order on the app, they don’t make it until you arrive at the drive-thru. That means if you order breakfast on the app at home at 10:10 and get to drive thru at 10:30 (when they stop serving breakfast) they will cancel your breakfast order. Also if you want apple pie, don’t even bother. Every time I or my family have ordered them on the app, we are told at the restaurant that “Sorry we don’t have any ready and it’s a 20 min wait.” Never have I ordered from another restaurant with app and had any of these issues. What’s the point of the app if you don’t have it ready before arrival?
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Royston, GA?
McDonald's in Royston, GA is open daily from 5:00 AM to midnight.
Can I get delivery service from this McDonald's location?
Yes, delivery is available daily from 5:00 AM to 11:30 PM at this McDonald's in Royston.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is open every day from 5:00 AM to midnight at this McDonald's.
What payment options are accepted at McDonald's Royston location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available as a pickup and delivery service at this location.
Where is McDonald's located in Royston, GA?
McDonald's is located at 2224 West Main Street, Royston, GA 30662, USA.
What nearby convenience stores or gas stations can I visit before or after dining at McDonald's?
Nearby convenience stores and gas stations include Dixie Dale and BP, great spots to fuel up or grab essentials.
Are there any recreational spots near this McDonald's where I can visit?
Yes, the Victoria Bryant Golf Course is nearby, offering a great place for golf enthusiasts to visit before or after eating.
What postal services are available near the McDonald's Royston location?
The area features several post office locations including Post Office-Franklin Springs, USPS, and United States Postal Service for your mailing needs.
Can I order food from McDonald's using a mobile app?
Yes, you can order via the McDonald's app available on iOS and Android, or use the quick order links provided online.