Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold, stale, or incorrect orders.
Customer Service
While some staff were praised for their friendliness, numerous reviews highlighted rude behavior and poor service experiences.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and pest problems.
Order Accuracy
Customers frequently experienced problems with order accuracy, often receiving incorrect items or missing condiments.
Wait Times
Long wait times were a common complaint, with many customers having to wait for their orders even during non-peak hours.
JD
Joshua Deadwyler
Jan 4, 2026
5.0
Friendly staff and even though I used the drive-thru they did get my order exactly right. I tend to not use drive-thru at most places because something tends to be missing from your order. But everytime I've eaten at this McDonald's location they've gotten my order right everytime.
DB
Dave Bussan
Dec 30, 2025
4.0
Basically just another run of the mill McDonald's honestly!
JH
Jane Hanscom
Dec 24, 2025
5.0
Awesome
JP
Jillian Phillips
Dec 13, 2025
2.0
They have good ice cream
PD
Pamela Duez
Nov 16, 2025
5.0
Desiree went above and beyond! Excellent customer service!