Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not fresh, with several customers experiencing food poisoning.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including cleanliness issues and pest sightings.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
RE
Rhamona Esquivel
6 days ago
5.0
Good service
CA
Courtney Ardister
Feb 22, 2026
1.0
Placed two separate orders tonight, got to the window the pay- the cashier gave me a receipt for the first order and once we paid for our second order (which was $45) we were told that the receipt machine would not print- okay fine. We get to the second window, we were handed the first order, then the second. We pulled out of the way to check our bag since we had a decent amount of food. Everything was fine with our first order: second order however, was missing 3 strawberry and cream pies. We ordered 6 total and there were only 3 in the bag. We drove straight back to the speaker and explained that we were missing 3 pies. We get to the second window again, and they proceed to tell us they can’t do anything without a receipt… ya know the one the first employee said he couldn’t give us because of the printer remember? Well then they proceed to say that the manager put the 6 pies in the bag. If I paid $45 for my food you think I’m just gonna lie about pies? After being told there was nothing they could do without a receipt and my husband raising his voice they finally gave us the food… that we PAID for- that was MISSING. Terrible service and we will not be back.i have never been deceitful, especially about a freaking pie.. just give me the food we paid for and go on about your night.
TT
Tracey Tomlin
Feb 22, 2026
5.0
We experienced good food and good service.
MP
M Privacy
Feb 15, 2026
3.0
Typical McDonald's. With a local twist
WS
Winter Spitnale
Feb 13, 2026
1.0
I asked for fresh chicken at the speaker and when I got to the second window I asked if she wanted me to park while I wait on the chicken, she hands me a bag and I asked if it was fresh chicken and her response was “I don’t know, I guess”. I pulled the chicken out and it was not fresh so I sat there and she just kept ignoring me while I was sitting there until she had to acknowledge me because the car behind me. She had her manager come over and he said it just came up about a minute ago, I was an assistant manager in the food industry long enough to know that the chicken was not fresh, it is old. I do not mind waiting but for her to ignore and act like I wasn’t there is stupid. Do not work here if you don’t want to be there, nobody asked you to work there. The worst service possible. I was being as polite as possible, and you had to give me an attitude which was uncalled for. She was a younger heavier set white female with long black hair.