Wendy's

3.2
1259 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1568 Holcomb Bridge Rd, Roswell, GA
30076, United States

Hours

Reviews

3.2
1,259 reviews
5 stars
403
4 stars
232
3 stars
184
2 stars
130
1 star
310

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the friendliness and attentiveness of staff, while others report rude and dismissive behavior from employees.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.

Food Quality

While some reviews mention fresh and tasty food, others report cold or poorly prepared meals, indicating inconsistency in food quality.

Wait Times

Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, contributing to a negative experience.

Cleanliness

The restaurant is generally described as clean, with some reviews specifically mentioning the cleanliness of the dining area and restrooms.
  • JW
    James Williams
    4 days ago
    2.0
    Wendy's used to be known for hot freshly prepared premium hamburgers. Sadly this is no longer the case. In the past year I have eaten at this Wendy's only a few times and unfortunately each time I leave disappointed about my experience. I am convinced that the hamburgers at this location are pre-cooked and just sit in a warmer until a purchase is made. My Single Wendy's Hamburger (that I had earlier today) was only lukewarm. Also there was no lettuce at all on my hamburger! The Single Wendy's Hamburger is supposed to be a premium item on the Wendy's menu and sells regularly on its own for $5.69 so my expectation is that it should be freshly prepared, hot, and include all of the ingredients that it's supposed to come with. The two McDonalds nearby and the one Burger King nearby do a much better job at preparing hot fast food in Roswell and Alpharetta. Wendy's needs to get back to what made them a great burger joint back in the 80's and 90's otherwise they need to shutter their doors. I hope they will take this review seriously and make some changes for the better.
  • SB
    Shari Bell
    Jan 3, 2026
    3.0
    I went through the drive through and got a spicy chicken sandwich and fries. Fries were brown and old and the sandwich tasted like rubber. I had to drive all the way back today get a different sandwich and fresh fries. First time ever coming here. Never again.
  • LL
    LifeNeverADullMoment
    Jan 1, 2026
    3.0
    They do not sell family size chili that should be a crime they should sell it like that I buy it all the time all over the country
  • MF
    morgan forney
    Oct 19, 2025
    5.0
    Great service, order is always right
  • SS
    Shanita Sanford
    Oct 17, 2025
    5.0
    Tanner and Dequan provided some of the best and attentive customer service I have received in a long time. Tanner could clearly see that I was struggling on the machine with my order. He immediately offered assistance and made my experience that much easier. This is my favorite Wendy’s now y’all come and check them out over here!! ♥️

Frequently Asked Questions About Wendy's

Is Holcomb Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1568 Holcomb Bridge Rd, Roswell?

The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.