Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising the friendliness and attentiveness of staff, while others report rude and dismissive behavior from employees.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Food Quality
While some reviews mention fresh and tasty food, others report cold or poorly prepared meals, indicating inconsistency in food quality.
Wait Times
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, contributing to a negative experience.
Cleanliness
The restaurant is generally described as clean, with some reviews specifically mentioning the cleanliness of the dining area and restrooms.
JW
James Williams
4 days ago
2.0
Wendy's used to be known for hot freshly prepared premium hamburgers. Sadly this is no longer the case. In the past year I have eaten at this Wendy's only a few times and unfortunately each time I leave disappointed about my experience. I am convinced that the hamburgers at this location are pre-cooked and just sit in a warmer until a purchase is made. My Single Wendy's Hamburger (that I had earlier today) was only lukewarm. Also there was no lettuce at all on my hamburger! The Single Wendy's Hamburger is supposed to be a premium item on the Wendy's menu and sells regularly on its own for $5.69 so my expectation is that it should be freshly prepared, hot, and include all of the ingredients that it's supposed to come with. The two McDonalds nearby and the one Burger King nearby do a much better job at preparing hot fast food in Roswell and Alpharetta. Wendy's needs to get back to what made them a great burger joint back in the 80's and 90's otherwise they need to shutter their doors. I hope they will take this review seriously and make some changes for the better.
SB
Shari Bell
Jan 3, 2026
3.0
I went through the drive through and got a spicy chicken sandwich and fries. Fries were brown and old and the sandwich tasted like rubber. I had to drive all the way back today get a different sandwich and fresh fries. First time ever coming here. Never again.
LL
LifeNeverADullMoment
Jan 1, 2026
3.0
They do not sell family size chili that should be a crime they should sell it like that I buy it all the time all over the country
MF
morgan forney
Oct 19, 2025
5.0
Great service, order is always right
SS
Shanita Sanford
Oct 17, 2025
5.0
Tanner and Dequan provided some of the best and attentive customer service I have received in a long time. Tanner could clearly see that I was struggling on the machine with my order. He immediately offered assistance and made my experience that much easier. This is my favorite Wendy’s now y’all come and check them out over here!! ♥️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1568 Holcomb Bridge Rd, Roswell?
The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and from 6:30 AM to 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Roswell, GA serves breakfast with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, which is available for download on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in service available at this Wendy's?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
How can I contact Wendy's at Holcomb Bridge Rd for feedback or questions?
You can call them directly at (770) 650-8107, reach customer care via live chat on their Contact page, or call 888-624-8140. You can also fill out their Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on the Wendy's menu website and mobile app, as well as posted in the restaurant. Crew members can assist you in locating this information.
What nearby businesses or attractions are close to Wendy's at 1568 Holcomb Bridge Rd?
Nearby businesses include Peachtree Computers (electronics and repair), Hair By Z Salon (beauty salon), Mr. Tire Auto Service Centers, ConneXion shopping center, and Aqua Blue sushi restaurant. Customers can combine visits for shopping, grooming, or dining experiences in the area.
Are there nearby automotive services near Wendy's if I need car care?
Yes, nearby automotive services include Mr. Tire Auto Service Centers, Goodyear, Wood & Fullerton Stores Holcomb Woods Village, and Tidal Wave Auto Spa for car wash and detailing.
What local wellness and beauty services are accessible near Wendy's?
Nearby wellness and beauty services include Hair By Z Salon, Eye Love Brow Bar & Waxing Studio, Hammond Nails of Roswell, Makeup and hair salons like Hair by Garrett and Sheartique Salon, as well as YogaSix Roswell for fitness.