Customer experiences with service are highly inconsistent, with many reports of rude staff, long wait times, and poor order accuracy.
Food Quality
While some customers enjoy the smoothies and food, there are frequent complaints about watery smoothies and incorrect or unsatisfactory food orders.
Staff Attitude
Several reviews highlight unprofessional behavior from staff, including rudeness and lack of acknowledgment towards customers.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and food handling practices.
Operational Issues
Customers reported problems with timely opening hours, online order processing, and overall management of the location.
CP
Cousin PJ
Sep 21, 2025
5.0
Giancarlo and Andy hooked me up!! Both Gents are highly professional, courteous, and made my order to perfection, with minimal wait time. You'll enjoy your visit at this TSC, so stop on by 🙂
BW
Ben Wolosick
Sep 18, 2025
1.0
Ordered online and they weren’t even open! At least they got my money though!
LE
Lion Eagle
Aug 26, 2025
5.0
The staff was amazing, great and fresh food too
WT
Will Thomas
Aug 15, 2025
1.0
The workers began playing incredibly inappropriate and vulgar music while we were in the store, when asked to stop we were told to “pipe down” and they could play what they want, continued to be rude and played sexual songs while my girlfriend and her other female friends were in the store. Incredibly rude staff, will not be returning ever, and would not ever recommend anyone go either. This happened August 15th at 7:00.
GN
Greg Northway
Jul 19, 2025
5.0
Love their food. Wish they had self serve soda machine for refills.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
The dine-in hours are 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available from 7:00 AM to 7:00 PM Monday through Saturday, and until 8:30 PM on Sunday at this location.
What types of pickup services are offered?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup services from 9:00 AM to 7:00 PM Monday through Saturday and 10:00 AM to 5:00 PM on Sunday.
Does Tropical Smoothie Cafe offer online ordering?
Yes, you can order ahead online or through their mobile app for in-cafe pickup, curbside pickup, or delivery.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What kind of food and specialties does Tropical Smoothie Cafe offer?
They offer smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, desserts including acai bowls, and options for vegan and gluten-free diets.
What are some nearby places I can visit along with Tropical Smoothie Cafe at Roswell Crossing?
Nearby you can find Orangetheory Fitness for workouts, The Honey Baked Ham Company for sandwiches, Your Pie Pizza for pizza and salads, and Trader Joe's for grocery shopping.
If I visit Tropical Smoothie Cafe, where can I go for relaxation or wellness nearby?
Elements Massage and LifeGiving Chiropractic are nearby options for massage therapy and chiropractic services to relax and rejuvenate.
Are there family-friendly options nearby Tropical Smoothie Cafe?
Yes, nearby you will find places like PetSmart and Banfield Pet Hospital which are great for pet families, and other casual restaurants like Arby’s and Hummus Republic Roswell.