Panera Bread

3.6
498 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Roswell is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1195 Woodstock Road, Roswell, GA
30075, United States

Hours

Reviews

3.6
498 reviews
5 stars
216
4 stars
93
3 stars
57
2 stars
43
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or disengaged staff, with several instances of poor customer service and long wait times.

Food Quality

Numerous reviews indicated a decline in food quality, with complaints about stale or poorly prepared items, missing ingredients, and unsatisfactory portion sizes.

Cleanliness

Multiple customers noted that the restaurant was often dirty, with unclean tables and unsanitary food handling practices.

Staffing Issues

Frequent mentions of understaffing leading to slow service and incorrect orders, suggesting a need for better management and staffing solutions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
  • CC
    Chris
    4 days ago
    1.0
    I had a very disappointing experience at this Panera Bread tonight 1/14/2026 8:40ish PM due to the extremely rude and unprofessional behavior of one employee. When my girlfriend and I arrived, the blonde employee with a tattoo on her left wrist was openly flirting with another customer for 5–10 minutes while a line formed behind them. When it was finally our turn, she abruptly told us they “only had 15 minutes left,” setting an unfriendly and rushed tone from the start. My girlfriend politely asked what pastries were still available, and the employee responded with a rude, condescending attitude, speaking to her as if she were unintelligent. When my girlfriend asked about using a birthday coupon from the Panera app, the employee became dismissive and impatient. She could not clearly explain how the Pick Two works or how pricing applies to certain items, yet seemed irritated that we were asking basic menu questions. When we calmly mentioned that we did not appreciate her attitude, she escalated the situation by raising her voice and mockingly saying, “This is how I sound with a bad attitude.” She then stormed off instead of completing our order. The situation was made worse by the fact that none of the employees were wearing name tags, making it difficult to identify who was responsible for the behavior. Thankfully, the manager stepped in and was polite, professional, and helpful, and was able to take our order quickly and respectfully. As we were leaving, other customers even commented that they had noticed the same employee treating people poorly, confirming this was not an isolated incident. This experience was uncomfortable and unacceptable, and I hope management takes this seriously, as no customer should be treated this way.
  • AP
    Ana S Perez
    Jan 5, 2026
    2.0
    They work very slowly. Wait 25 minutes for a sandwich plus time for the cashier😩🤬
  • MK
    Mario Kosseifi
    Jan 3, 2026
    4.0
    They are getting better again. For Some time they went backward in food quality and customer service , but now I feel that they are back to healthier food and good customer service…
  • CP
    christopher pelaia
    Dec 24, 2025
    5.0
    What a fantastic visit, after working a 15 hour day today and taking a lunch break after 7 and 1/2 hours today, I needed some coffee and a bagel. I know the staff is dealing with grouchy Christmas shoppers all day but they were poised, professional and very friendly. Grey behind the counter was extremely friendly and the manager ty personally delivered the food to my table and said she knows I'm working hard and to have a merry Christmas.
  • KD
    Kyle Davis
    Dec 21, 2025
    1.0
    This location is a disaster. Always understaffed and order has been wrong the past two times.

Frequently Asked Questions About Panera Bread

Does Panera Bread Roswell accept reservations?

No, Panera Bread Roswell does not accept reservations.

What are the opening hours of Panera Bread Roswell?

Panera Bread Roswell is open Monday through Friday from 6:30 AM to 9:00 PM, and on weekends from 7:00 AM to 9:00 PM.