Panera Bread

Reviews

• VV

  Victoria

  Feb 8, 2026
  1.0
  I ordered two of the Chicken bacon rancher sandwiches online. When the order arrived, there was absolutely no bacon on either sandwich…
• CC

  Chris

  Jan 14, 2026
  1.0
  I had a very disappointing experience at this Panera Bread tonight 1/14/2026 8:40ish PM due to the extremely rude and unprofessional behavior of one employee. When my girlfriend and I arrived, the blonde employee with a tattoo on her left wrist was openly flirting with another customer for 5–10 minutes while a line formed behind them. When it was finally our turn, she abruptly told us they “only had 15 minutes left,” setting an unfriendly and rushed tone from the start. My girlfriend politely asked what pastries were still available, and the employee responded with a rude, condescending attitude, speaking to her as if she were unintelligent. When my girlfriend asked about using a birthday coupon from the Panera app, the employee became dismissive and impatient. She could not clearly explain how the Pick Two works or how pricing applies to certain items, yet seemed irritated that we were asking basic menu questions. When we calmly mentioned that we did not appreciate her attitude, she escalated the situation by raising her voice and mockingly saying, “This is how I sound with a bad attitude.” She then stormed off instead of completing our order. The situation was made worse by the fact that none of the employees were wearing name tags, making it difficult to identify who was responsible for the behavior. Thankfully, the manager stepped in and was polite, professional, and helpful, and was able to take our order quickly and respectfully. As we were leaving, other customers even commented that they had noticed the same employee treating people poorly, confirming this was not an isolated incident. This experience was uncomfortable and unacceptable, and I hope management takes this seriously, as no customer should be treated this way.
• AP

  Ana S Perez

  Jan 5, 2026
  2.0
  They work very slowly. Wait 25 minutes for a sandwich plus time for the cashier😩🤬
• MK

  Mario Kosseifi

  Jan 3, 2026
  4.0
  They are getting better again. For Some time they went backward in food quality and customer service , but now I feel that they are back to healthier food and good customer service…
• CP

  christopher pelaia

  Dec 24, 2025
  5.0
  What a fantastic visit, after working a 15 hour day today and taking a lunch break after 7 and 1/2 hours today, I needed some coffee and a bagel. I know the staff is dealing with grouchy Christmas shoppers all day but they were poised, professional and very friendly. Grey behind the counter was extremely friendly and the manager ty personally delivered the food to my table and said she knows I'm working hard and to have a merry Christmas.

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