Krispy Kreme

3.9
1139 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Roswell.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
10781 Alpharetta Hwy, Roswell, GA
30076, United States

Hours

Reviews

3.9
1,139 reviews
5 stars
626
4 stars
197
3 stars
71
2 stars
67
1 star
178

What are people saying?

AI-generated from recent customer reviews

Product Freshness

Many customers reported receiving stale or cold donuts, with several instances of donuts being old or not fresh despite claims of daily preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Availability

Customers frequently noted that popular items were out of stock or that the store was closed during posted hours, leading to frustration.

Pricing Concerns

Several reviews mentioned high prices for donuts, with some customers feeling that the quality did not justify the cost.

Cleanliness and Safety

There were serious concerns about cleanliness and food safety, including reports of unsanitary conditions and cross-contamination.
  • DK
    dawn krivutza
    Jan 1, 2026
    5.0
    Went late on New Years Eve. Pickings were slim but was still able to get a dozen. Shout out to the young black man with glasses. Gave great customer service!
  • PN
    Peter Noelle
    Dec 31, 2025
    1.0
    Ordered our favorite cinnamon rolls online before 6 am for 6:30 am pickup. Drive to the store to be told 'Oh, we don't have cinnamon rolls'. Asking why I was able to order them and come for pickup, 'That must be a glitch'. This review is not, even McD can manage this. Honorable mention for the prompt refund.
  • AH
    ABRAR HANEEF
    Dec 29, 2025
    1.0
    We rolled up to this location on December 29th around 7:30 PM, dreaming of those melt-in-your-mouth Original Glazed wonders straight off the conveyor belt. Reality? These donuts were about as fresh as a forgotten gym sock. Hard, dry, and stubbornly resisting every bite—like they were auditioning for the role of “hockey puck” in a low-budget sports movie. When I politely mentioned that the donuts felt a tad… fossilized, the employee proudly confirmed they’d been whipped up that afternoon. Afternoon! As if that’s some badge of honor. Then came the lecture: a full-blown TED Talk on their “process,” delivered with the empathy of a brick wall. No apology, no “let me grab you something fresher,” just an aggressive “this is how we do it, deal with it” vibe. Buddy, I didn’t come for a corporate flowchart—I came for donuts that don’t require a jackhammer. Zero stars. Would not recommend unless you’re training for a jaw workout.
  • KC
    Kenneth Cohen-Sasson
    Dec 21, 2025
    1.0
    Almost $16 for 6 donuts! Donuts did not taste fresh and had maybe a teaspoon of filling in each. Very disappointing.
  • JJ
    Jacksonestate
    Dec 19, 2025
    1.0
    DO NOT order using Uber eats or door dash from this location during hot light hours. This is my second time doing so and after waiting an hour for my donuts to share with the staff, the donuts arrived burned and cold!! They will not pick up if you call. Anyone who orders during hot hour should receive freshly made donuts. Smh.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme Roswell?

Krispy Kreme Roswell is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

What are the drive-through hours at Krispy Kreme Roswell?

The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.