Jimmy John's

3.0
221 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1425 Market Blvd, Roswell, GA
30076, United States

Hours

Reviews

3.0
221 reviews
5 stars
80
4 stars
26
3 stars
14
2 stars
14
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive behavior from staff, particularly at the drive-thru.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing ingredients and wrong sandwiches, leading to frustration.

Food Quality

While some customers praised the sandwiches for being delicious and fresh, others reported low-quality ingredients and unsatisfactory preparation.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Delivery Issues

Customers frequently mentioned delays in delivery times, with some expressing dissatisfaction over the service provided during delivery.
  • CS
    Camille Shular
    Jan 5, 2026
    1.0
    The food is not good. They give you subway portions of meat & the sandwich was really dry. I dont recommend.
  • JW
    J. Daniel Wright
    Nov 29, 2025
    5.0
    Great James John’s. A drive thru option, too. Recommend!
  • CQ
    Clark Quenzler
    Nov 14, 2025
    5.0
    the sandwich was very good, and the customer service was amazing. My sandwich was a little stinky, but thats probably because I put a lot of pickles on it! I will back many times in the future
  • NM
    N M
    Nov 7, 2025
    3.0
    Must not get lettuce anymore on your sandwiches…JJs has become Subway…sad, very sad
  • DC
    Daniel Correa
    Sep 26, 2025
    2.0
    First time at a JJ, the place looked very clean; however, my review will be similar to the other reviews this location has… customer service is not the best. Cashier seemed to be tired of working there. As for the wrap, a solid 3/10 not much flavor, very plain. I think for the same price I can go to subway and get a much flavorful wrap. A smile goes a long way guys.