Jimmy John's

3.0
192 reviews

About

Sandwich Restaurant

Location

Jimmy John's
875 Mansell Rd, Roswell, GA
30076, United States

Hours

Reviews

3.0
192 reviews
5 stars
75
4 stars
14
3 stars
13
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale bread, lack of ingredients, and poorly made sandwiches.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and improper food handling.

Operational Issues

Customers frequently mentioned problems with the store's hours, including being closed during posted hours and issues with order fulfillment.
  • WT
    Walls Tyrone
    5 days ago
    1.0
    I arrived at the loaction a lil after 10:30am on January 7, 2026. I was in a phone call and could not hear the person on the other end becasue the music in the store was basting. I told the caller I will call them back because the music was so load and I said it load enough so that the cashier could here it( which she did). however, she did not lower the music. She was nice enough and polite, however, she did not fix my sandwhich the why I asked her too . She but a big peice of onion on my sandwhich without seperating the rings, whch I thought was absolutely ridiculous. take aways: Cashier was pleasant, however, I did not get what I ordered and my sandwhich was not made with any type of detail. Atmosphere was way to load with music blasting (think there was a apeaker near the register).
  • JC
    Jacob Chambers
    Nov 10, 2025
    1.0
    Worst Jimmy John’s sandwich I’ve ever had. Is there even guacamole on here? Barely… and 4 slices of cheese… really? Evening, November 10th
  • GR
    Gabriel Russ
    Oct 29, 2025
    1.0
    Arrived an hour after ordering. Bag was not stapled and sandwich was exposed. I had to throw it out. When I called the store to resolve, they never answered the phone. I'll find another sub place.
  • BB
    Bob Burmeister
    Oct 20, 2025
    4.0
    Nothing to complain about. Service was fast.
  • EM
    E Martin
    Oct 14, 2025
    5.0
    Having been a Patron since 1984 and knowing John when he started his little shop in Charleston the Vito is still a favorite for a fast and decent sub. Amount of meat seems lighter than the good old days.