Dunkin'

3.8
629 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roswell, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
775 Holcomb Bridge Rd, Roswell, GA
30076, United States

Hours

Reviews

3.8
629 reviews
5 stars
305
4 stars
119
3 stars
62
2 stars
31
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly staff, several reviews highlight rude behavior and unprofessionalism from certain employees, particularly a manager named Jose.

Order Accuracy

Many customers report that their orders are often incorrect or not made to their specifications, leading to frustration and dissatisfaction.

Quality of Food and Drinks

There are numerous complaints about the quality of food and drinks, including watered-down coffee, stale pastries, and incorrect orders, which have led to a decline in customer satisfaction.

Cleanliness and Atmosphere

While some customers appreciate the cleanliness and inviting atmosphere, others have noted that the location appears dirty and unkempt, impacting their overall experience.

Speed of Service

Customers frequently mention slow service, particularly during busy times, with some expressing frustration over long wait times for their orders.
  • LK
    Laura K
    4 days ago
    5.0
    Absolutely LOVE this location! Amazing service! Super friendly, warm, genuine people. And the coffee.... WOW!!! AMAZING!!! Great donuts and deals as well! MUST VISIT!!!
  • JM
    Justin Mahler
    6 days ago
    5.0
    I’ve been going to this Dunkin for many years and it’s consistently been the best Dunkin in every Category. I believe that’s mainly because of Jose. Jose cares deeply about the customer and always gives great service with a big smile on his face.
  • AR
    Alietha Raymond
    Oct 27, 2025
    5.0
    Every Sunday I get my ice latte with almond milk with a pump of Carmel and butter pecan, and it never misses! Customer service was great
  • JS
    Jerica Smith
    Oct 23, 2025
    1.0
    I ordered via app and my card was charged 3 times. When I called and asked could I just have another coffee for the inconvenience and over charge on my card, the young lady who told me she was the manager said they couldn’t do anything. Very unprofessional and I could tell she was not a manager.
  • JD
    jeannie kirk dent
    Oct 21, 2025
    5.0
    This is my favorite Dunkin in the ATL area!! I’ve been coming to this location since it opened and have never had a problem!! JACKIE ihas done an outstanding job since joining this team!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Roswell, GA?

Dunkin' Roswell is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Roswell offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.