Dunkin'

3.5
418 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roswell, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1590 Holcomb Bridge Rd, Roswell, GA
30076, United States

Hours

Reviews

3.5
418 reviews
5 stars
188
4 stars
61
3 stars
47
2 stars
25
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient staff, highlighting their willingness to go above and beyond for patrons.

Order Accuracy

There were numerous complaints about incorrect orders and inconsistent quality, with some customers receiving the wrong items or poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas, which negatively impacted the overall experience.

Management Issues

Feedback indicated concerns about the behavior of management and staff, with reports of rudeness and unprofessional treatment of both customers and employees.

Product Quality

Customers expressed dissatisfaction with the freshness of food items, particularly donuts, and noted issues with drink quality, such as watered-down coffee.
  • KC
    Kelly Cummings
    Nov 9, 2025
    5.0
    The lady who took the money at the window was extremely nice and had great customer service
  • RP
    Ronni Park
    Nov 1, 2025
    5.0
    Argenell and Stacy are literally the only reasons why I come to this location. Not only do they make my drink just right, but Argenell cooks my food to perfection. No other Dunkin's food taste the way she cooks it. Minesh! Whatever you do, keep Argenell as long as you can! She is a force to be reckoned with. Literally the smiling face of this location. Oh, Krish, you're great too man!
  • LF
    LeVore Facen
    Oct 31, 2025
    5.0
    Stacy, Argenell , and Addison are SuperFantastic! I came in with my 3 children for a snack before the long ride home after school. There level of professionalism and care was top tier. Its great to still have people that connect with you . My daughter dropped her egg on the floor by mistake and started crying. Stacy and Argenell went into action and got her another egg. Also to top it off gave my children a donut. This was a great experience! I recommend this location and the staff is great. They all require a raise because nowadays great people are hard to find in the service industry. To the owner or manager please take care of them you have so True Jems!!!!
  • AS
    Agatha Santoso
    Oct 27, 2025
    5.0
    The drive thru staff was really great. They were efficient and friendly. Love this location and i do plan on coming back soon!
  • CS
    Crystal S.
    Oct 20, 2025
    1.0
    The blonde girl on the headset gave me the wrong donut and I drove off. Had to come back to ask for the right donut. She rolled her eyes and they said they didn’t have the pumpkin filled donut. She then wanted to bad back. I told her, as someone who works for the health department, she is not legally allowed to ask for the bag back—that’s a violation. She said she wanted it to just throw it away. For the sake of getting my damn donut, I have her the bag back and will be letting my department supervisor know if this violation. From a customer service perspective, because she wasted my TIME and GAS, I would have just let the customer keep the donut instead of throwing it away in their face AFTER the young man running the window told me I could just keep it. That little girl is surely dressing up as a style-less witch for Halloween—no doubt 🙂‍↕️ good luck getting a surprise inspection. The shift manager was right their in agreement with her violation. We WON’T BE BACK… at least as a customer…. Health inspector, yes.

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Roswell, GA?

Dunkin' in Roswell, GA is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Roswell offer delivery and pickup services?

Yes, this location offers delivery and curbside pickup services.