Chipotle Roswell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, feeling they were not getting their money's worth.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty food preparation areas and overall lack of cleanliness.
Customer Service
Many customers reported poor customer service, including rude staff and inadequate responses to complaints.
Food Quality
Feedback indicated dissatisfaction with food quality, including poorly cooked ingredients and lack of flavor.
Pricing Issues
Customers expressed frustration over high prices relative to the portion sizes and quality of food received.
MR
Marjorie Rodriguez
Jan 3, 2026
4.0
Everything is delicious, except that every single time we order chips they are always extremely stale and taste like they have been there for over a month. So please for the price everything cost there at least have fresh chips every day is not that hard I worked in a Mexican restaurant for two years and we made fresh chips every day so I know you guys are just being lazy. We gave 6 chances but I got tired of paying for stale chips so please fix the problem and I’ll remove this post.
PP
ptica
Dec 30, 2025
1.0
I love Chipotle and eat it all the time, but this location is ridiculous. The portions were literally HALF of what you get anywhere else. Barely any rice, barely any meat — the bowl was basically empty. We were served by a newer employee, and if she’s still in training, management needs to actually train people. And if she’s not new… that’s a serious problem. Charging full price for half a bowl is crazy. This isn’t portion control, it’s just cheap.
LR
Letitia Richardson
Dec 22, 2025
1.0
This was my second time visiting this location, hoping my experience would be better than the first. Unfortunately, the inside was still very unclean. The meats were not appealing and looked dry. The staff also needs to work on hospitality and being more welcoming to customers. I will be finding another location in this area.
JM
Jason Mitchell
Dec 15, 2025
3.0
Would be 4 stars but a) they appear to let people sleep there and b) the staff is rude when you point it out to them.
NI
Nym Isha
Nov 18, 2025
1.0
Stingy with portions . No other chipotle is like this have eaten in many states . I’m telling the guy that I’m starving and he’s dying to put more portion of rice - just rice not beans or something that would cost him more
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Roswell?
Chipotle Roswell is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Roswell?
Chipotle is located at 10800 Alpharetta Hwy, Roswell, GA 30076, inside the Roswell Marketplace Shopping Center.
Does Chipotle Roswell offer pickup and delivery services?
Yes, Chipotle Roswell offers both in-store pickup and delivery services.
How can I order food online from Chipotle Roswell?
You can order online via Chipotle’s official website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at the Roswell location?
Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can I earn rewards or get exclusive offers at Chipotle Roswell?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for news and updates.
Are there other dining options near Chipotle Roswell?
Yes, nearby you can find Tropical Smoothie Cafe for smoothies and healthy food or Bad Daddy's Burger Bar for burgers and pub fare.
What nearby services can help customers visiting Chipotle Roswell?
Nearby services include Pat Alessi - Salon 1580 for hair care and Sage Dental of Roswell for dental services, convenient for visitors running multiple errands.
Are there convenient spots nearby Chipotle Roswell for coffee or quick snacks?
Yes, Starbucks is nearby for coffee and light snacks, making it easy to grab a beverage before or after your meal at Chipotle.