Subway

4.0
321 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rome Subway® Restaurant at 1921 Shorter Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1921 Shorter Ave, Rome, GA
30165, United States

Hours

Reviews

4.0
321 reviews
5 stars
162
4 stars
78
3 stars
28
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rude behavior and poor service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing stale bread, unfresh vegetables, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, with reports of dirty facilities and unsanitary conditions.

Staffing Issues

Customers noted that the location often seems understaffed, leading to long wait times and poor service during busy hours.

Management Concerns

There are complaints about management's handling of customer issues and scheduling, contributing to overall dissatisfaction.
  • JM
    Joel McCool
    Nov 11, 2025
    2.0
    Did not have the typical subway deal of the day. Paid $9 for a six inch philly. Not very fresh.
  • EY
    Esdras yo
    Sep 25, 2025
    1.0
    worst subway i’ve ever been to took so long and employees hair was everywhere
  • SL
    Stacy Leahann
    Aug 9, 2025
    5.0
    I came in earlier this week and the customer service was phenomenal. I asked to speak to the manager. She was very sweet and also knew how to run the shift good with her employees. I told her that her customer service and the team’s customer service was very good and that I definitely will be back for more sandwiches in the future. I highly recommend this place to eat at.
  • BM
    BOOTLIPS MOORE
    Aug 9, 2025
    5.0
    The sub was great and the employees also
  • TF
    Tara Fergoda
    Jul 2, 2025
    1.0
    I have had several bad experiences here and it truly saddens me that the prices keep going up and the quality of service keeps going down. I had a VEGGIE DELIGHT no cheese delivered the sandwich was 7.99 I received 1.99 worth of food. Black olives wasn't even an option on the sandwich. Please make a sandwich that is worth 7.99. At least make a sandwich you would like to eat. It was dry with the smear of mayo 3 leaves of spinach 3 pickles and a half a handful of lettuce.Been in store several times and they are out of several veggies like you could have said im out of lettuce and tomatoes and I could have decided if i wanted to proceed, AAANNNNDDD they don't even take coupons anymore. My life long favorite sandwich place has gone to crap.

Frequently Asked Questions About Subway

What are the hours of operation for the Subway at 1921 Shorter Ave, Rome?

The Subway is open Monday to Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers delivery services.