Service Speed
Customers consistently reported long wait times for orders, often exceeding 30 minutes, with many expressing frustration over slow service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction among patrons.
Customer Service
Many customers experienced poor customer service, including rude staff interactions and unresponsive service at order stalls.
Management Issues
Frequent calls for better management and staffing were noted, with customers suggesting that leadership changes are necessary to improve the overall experience.
Mixed Reviews on Food
While some customers enjoyed specific items like slushies and milkshakes, the overall sentiment about the food was largely negative, with many stating it was not worth the price.