At Papa Johns Pizza in Rome, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rome pizza for any occasion. Call us for pizza delivery in Rome or stop by 925 Turner Mccall Blvd NE for carryout to order the best pizza in Rome, along with breadsticks, wings, and more!
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor handling of complaints.
Order Accuracy
Frequent issues with order accuracy, including wrong items and missing toppings, leading to customer dissatisfaction.
Delivery Issues
Numerous complaints about delayed deliveries, incorrect orders, and lack of communication regarding order status.
Food Quality
Inconsistent food quality reported, with some customers enjoying the pizza while others described it as undercooked or not meeting expectations.
Cleanliness and Environment
Positive remarks about cleanliness and the store environment, although some customers noted issues with staff hygiene.
JJ
JMidwestern
1 day ago
5.0
The pizza is consistently good and hot. Whenever I go in to pick up take out, the store seems to be running smoothly. The man who I believe to be the manager is very good. Best of the major pizza chains in town.
DH
Donna Howard
Jan 2, 2026
1.0
3 pizzas, 2 boxes bread sticks. Tasted like raw hamburger meat, ham grissel, 1/2 serving of dipping sauce with breadsticks. My son picked it up for me so I don't know how much was paid. I do know it was embarrassing. Out of town people and us who will never eat Papa John's again. Maybe a possum will eat it, they will eat anything rotten.
CB
Carter Blalock
Jan 1, 2026
4.0
The manager is very professional and the pizza has the proper amount of toppings and the crust is good. My only complaint is that they never put enough pizza sauce on the pizzas. Trust me I hate when they have way too much like Dominos but I like some sauce I wish they would put at least 50% more sauce. We get pizza every other week and it's always the same nonexistent sauce. Maybe I should order extra sauce?
DK
Decaf Kelly
Nov 25, 2025
5.0
Best papa johns store I've dealt with after traveling all over the USA.
MS
Mark Smith
Nov 5, 2025
4.0
Definitely a busy location that's always good to see. But the associate's see you walk in the store some are busy making orders or getting boxes ready why others are standing around talking and didn't even acknowledge my self or the other guest that came in that's what needs improved.