Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,713 reviews
5 stars
560
4 stars
381
3 stars
317
2 stars
178
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with rude staff and poor customer service, particularly at the drive-thru.
Food Consistency
There were numerous complaints about incorrect orders, cold food, and inconsistent quality, with some items being inedible.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the play area.
Speed of Service
Service speed varied, with some customers experiencing quick service while others faced long waits and delays.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and good food on occasion, indicating some positive experiences.
- CCCharles Champion2 days ago1.0Well apparently they serve raw food and dont answer the phone when u try to let managers know that the employee may need some training on were to place the patty so it cooks thoroughly i will not be going back for a while The rest of the meal was good tho
- SMStephanie MassingillNov 14, 20251.0This is the worst McDonald's to ever go to two of their managers are very rude. Even if you buy something and they feel you've been there too long they will cut the Wi-Fi off and they refuse children to the bathroom by the playplace
- BHBrooke HarrisNov 1, 20254.0Went through drive thru this morning and a very sweet lady took my order. I'm not used to anyone being nice at this location but she was very kind.Thank you Jennifer for the good customer service.Went back this evening and back to having to order fast and not very good service at all.
- APAntoine PoseyOct 30, 20255.0I used the order machine to get my food and they have it ready for me.
- GCGJ ComerOct 28, 20254.0It's McDonald's 🤷🏽♂️.... Drive thru was actually fast and efficient, Food was good and warm when we got it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Rome, GA?
McDonald's in Rome, GA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Can I get delivery service from this McDonald's?
Yes, delivery is available from 6:30 AM to 10:30 PM every day, including options like same-day delivery and no-contact delivery.
What payment methods does McDonald's Rome, GA accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available along with other services like delivery and mobile ordering.
Is there a mobile app to place orders for this McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android.
Where is McDonald's located in Rome, GA?
McDonald's is located at 2215 Shorter Ave, Rome, GA 30165, USA.
What nearby places can I visit around McDonald's on Shorter Ave?
Nearby you can visit Wells Fargo Bank and Heritage First Bank for financial needs, or enjoy dining options like M & J Home Cooking and Tequilas Bar & Grill.
Are there other fast food restaurants near this McDonald's?
Yes, Burger King and Taco Bell are nearby fast food options if you're looking for variety.
What other amenities can I find near McDonald's in Rome, GA?
In the vicinity, you can find gas stations like Mobil and Circle K, as well as hotels such as Rodeway Inn & Suites and OYO Inn for lodging needs.