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McDonald's

3.4
(1636 reviews)

Business Details

2215 Shorter Ave, Rome, GA
30165, United States
(706) 234-0622
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2215 Shorter Ave, Rome, GA
30165, United States

Hours

Reviews

3.4
1,636 reviews
5 stars
522
4 stars
355
3 stars
302
2 stars
175
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and lack of training.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete.

Speed of Service

While some customers noted quick service, many others complained about long wait times and inefficiencies, particularly in the drive-thru.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the play area and bathrooms.
  • CC
    Cesar
    2 days ago
    3.0
    Vasos de bebidas muy pequeños
  • BW
    Braylee Woelk
    Feb 14, 2026
    1.0
    Rude
  • AF
    Anthony Fernandes
    Feb 11, 2026
    1.0
    Biscuit and gravy ! I have no idea what is the level for gravy portion on the item Everytime I order from this store Gravy poured on the Biscuits is so little.. I don’t know if the cook is trying to save for the next day ? I even told the manager at the store but got no help I am a regular customer!
  • NR
    Neal Riley
    Feb 2, 2026
    1.0
    Do you like waiting in slow, long lines only to get a stale meal of old burger and cold fries? If so, this is the McDonald's for you! BTW, there are 2 other McDonald's in Rome- Go to one of those instead of this one. This one consistently messes up the order. The manager is a joke who doesn't care anything about providing good service.
  • WH
    William Harrell
    Jan 7, 2026
    1.0
    Sent my wife to pick up late dinner for the family. The absolute worst!!!! Fries were old cold and flimsy as soon as i pulled them out the bag you could tell they were old. Same with the burgers and nuggets. Just disguisting. This should really be 0 stars. I am so mad I wasted my money on this place. Shod have went to Burger King at least their food is fresh. This is extremely disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rome, GA?

McDonald's in Rome, GA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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