Brand Certified
McDonald's
3.6(1499 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2847 Martha Berry Blvd, Rome, GA
30165, United States
Certified by McDonald's • Mar 01, 2026
(706) 234-1080
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,499 reviews
5 stars
583
4 stars
323
3 stars
229
2 stars
114
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
There were numerous complaints about food being cold, stale, or not fresh, with some customers expressing disappointment in the overall quality.
Staff Attitude
While some customers praised friendly service, others reported rude behavior and unprofessionalism from staff.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, impacting the overall experience.
- PPPeter1 day ago5.0Love the Egg McMuffin!
- AAAngelsnake763 days ago1.0Worst experience at a mcdonalds ever. They need to train their staff better. Gave my Mobile Order code and they said pull up. They lose the code and the order in the system somehow and then they say pull up to the next window when my order is right there waiting but yet they still want to argue with me saying what was my code and oh its not there but again my order is right there in front of them
- BHBarry Harris6 days ago3.0I went thru the drive thru, ordered a number one, small, not lettuce. All 3 items were separate on receipt. I guess their's no meal deals. It was 10.73. Ridiculous
- JOJonathon OnealJan 12, 20261.0Just like Summerville the night before. I was told to pull up to spot number one that they had to cook some more fries. And then I was left to rot. Completely forgot about. I again had to go inside where are all the kids that we're working we're just hanging out. And the one guy from the first window had to come up front and fix our order A solid 30 minutes later. But this time I wasn't the only one there were two other customers right behind me even more upset. Not to mention the fries were cold after I was told I needed to wait for fresh fries. These kids want $20 an hour but very few are willing to work for it.
- ALAustin LeeJan 6, 20261.0Came in Tuesday morning at 12:30 started with the drive through and waited for over 5 minutes and nothing was said drove around the building and seen no one then proceeded to go inside and of course there were no employees in the building even after shouting out
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Official website