Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,587 reviews
5 stars
635
4 stars
346
3 stars
233
2 stars
122
1 star
251
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some report friendly and attentive staff, while others mention rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with many complaints about cold, stale, or improperly prepared items, alongside a few positive mentions of fresh and delicious meals.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
The cleanliness of the restaurant, including the play area and bathrooms, has been criticized, with reports of unsanitary conditions.
Speed of Service
Many customers experienced long wait times, particularly during busy hours, leading to frustration with the overall speed of service.
- ALAustin Lee6 days ago1.0Came in Tuesday morning at 12:30 started with the drive through and waited for over 5 minutes and nothing was said drove around the building and seen no one then proceeded to go inside and of course there were no employees in the building even after shouting out
- JSJennifer StillDec 28, 20255.0Back to friendly smiles and hot fries
- TSTiffany SudduthDec 24, 20255.0My husband and I walked in the lobby and the man took our order, we did not catch his name, he was very kind and had patience with me while I was trying to use the app on my phone. Our food was done before we paid and it was delicious of course 💚 Thank you!
- DSDavid SmithDec 19, 20255.0Color me impressed i haven't eaten at all McDonald's this nice since japan. The employees are amazing and corporate should definitely take them to other locations to train their employees.
- KKKevin Herron (Kevin)Dec 13, 20251.0I ordered my seasonal favorite, the McRib meal. For the first time in over 30 years, it was extremely disappointing. The fries were barely even warm, and the sandwich tasted as if it had been too long in the refrigerator. Chicken and pork have a distinctive taste when they are old, and this sandwich had that notable taste. It is so disappointing. I much look forward to this sandwiches limited time offering, but after the first bite, I was put off to take another. We never know what happens in the kitchen, and when you experience a taste of old meat, it is off putting at best. The fact that the fries were also substandard just piled on to the entire disgusting experience. The only thing that wasn’t screwed up was the soft drink. This will be my very last visit to a McDonald’s.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
When is McDonald's delivery service available?
Delivery is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open 24 hours every day.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 2847 Martha Berry Blvd, Rome, GA 30165, USA.
What nearby fast food options are available besides McDonald's?
Nearby fast food restaurants include Taco Bell, Arby's, Waffle House, Jack's, and Bojangles'.
Are there entertainment options near this McDonald's?
Yes, Movies at Berry Square cinema is nearby, providing a great place to visit before or after dining.
What local amenities are available around McDonald's for additional convenience?
Nearby amenities include MAPCO convenience store, Heritage First Bank, multiple ATMs like Coinhub Bitcoin ATM and Truist ATM, as well as nail and beauty salons such as LC Nails.