McDonald's

3.5
2775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1504 Turner McCall Blvd, Rome, GA
30161, United States

Hours

Reviews

3.5
2,775 reviews
5 stars
977
4 stars
591
3 stars
500
2 stars
240
1 star
467

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Food quality is inconsistent, with complaints about cold, soggy fries and improperly cooked items, though some customers enjoyed fresh meals.

Wait Times

Customers frequently mentioned long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and flies in the restaurant.
  • SS
    selena story
    Nov 16, 2025
    5.0
    Tess is such a good employee every time me and my mother comes in it brings a smile to ours faces to see her she alway provides good service and positive vibes and makes sure we get everything quick and fast
  • RH
    Reno Hoskins
    Nov 10, 2025
    2.0
    In the evening time its obvious that the young kids do not care about their job. Someone needs to explain good work ethics and caring about the food going out the door. If it wasn't for the manager working his butt off it would have been total chaos. They have bad attitudes.
  • ML
    Marian Leake
    Nov 3, 2025
    4.0
    After Covid, we lost people and we also lost the middle-aged older adults that had no problem with serving. The younger people should be trained for classes on customer service.
  • DD
    Diane
    Oct 28, 2025
    5.0
    If you download and use the McDonald's app, you will find weekly or daily deals, rewards from purchases, and a bonus sometimes. It also makes ordering food and drinks easy. I appreciate the savings, very friendly employees, and good food from McDonald's!
  • JB
    Jonathan Brumit
    Oct 27, 2025
    1.0
    Cheap imitation food at its best,greasy fries, never sauce in my bag whenever I order, bad customer service..they never can get an order correct.. hire some people they actually take pride in there job for once.. it’s not that hard !

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Turner McCall Blvd in Rome, GA?

McDonald's on Turner McCall Blvd operates 24 hours a day, seven days a week.

Is the McDonald's at 1504 Turner McCall Blvd open for delivery, and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 4:00 AM to 3:00 AM the next day.