McDonald's

3.5
2786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1504 Turner McCall Blvd, Rome, GA
30161, United States

Hours

Reviews

3.5
2,786 reviews
5 stars
982
4 stars
590
3 stars
502
2 stars
241
1 star
471

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees displaying poor attitudes and lack of attention to orders.

Order Accuracy

Numerous reviews highlighted consistent issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold or improperly prepared items.

Management Issues

Several reviews mentioned poor management practices, including staff mistreatment and lack of oversight, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted that certain visits were satisfactory.
  • MP
    Melinda Padgett
    4 days ago
    5.0
    The guy named Johnny was so nice and was steady working , doing something. He wasn't leaning and chatting like the others
  • MD
    May Dixie
    6 days ago
    1.0
    I don't know what has changed but it's not the same. Went through the drive thru. Ordered our meals. They forgot to ring one meal up. Wouldn't just add it on and let us pay for it. wanted us to drive back around through the backed up line.. we heard screaming and hollering from the outside.. with the drive thru window closed and our windows shut. Armuchee has set the standards up high.
  • DF
    Deeanna Fry
    Dec 20, 2025
    2.0
    One of the workers came from back trying to find a table to give them their food. Could not find it. Said I can't find this table guess they don't want their damn food! Just had a addatude! Keep cussing every other word. Major had to yell at the whole crew. Cause they were all just complaining and having addatudes. We only order a hot black coffee which when we got to care was cold and a cold coffee. Took almost 10 mins. We were not gonna go back for hot coffee. SMH
  • BW
    ben wheelock
    Dec 19, 2025
    5.0
    The lobby is open 24 hours a day you'll get the same burger at 3:00 in the morning that you get at 3:00 in the afternoon the staff here is excellent this is my favorite restaurant in Rome Georgia do to the management. This is a tight ship
  • JB
    Jonathan Brumit
    Dec 8, 2025
    1.0
    Let me start off by saying this fast food establishment is by far the worst place anyone can go to..! Me and my wife normally order curb side and have had many bad experiences with the people that bring your food out to ya then lie about going back in and getting what they messed up.. I sat in my car for over 20mins waiting on the older lady to bring me my drinks out so I persistently went in and Bam,there she is doing something else other then taking care of what I needed..! I then got in line to get the rest of my order and the black young gentleman said he couldn’t help me out and I said why,you work here! He then wanted to get an attitude with me so I went back to my car then my wife came in.. same thing happened to her but eventually got what we needed.. I don’t see what all the hype is about a damn grinch meal that cost an arm and leg just cause it comes with ugly green socks! Yall need to worry about getting better employees rather than promoting a meal that taste nasty and has cold fries! I do not recommend eating here..! Worst experience of my life besides my divorce lol NEVER AGAIN will I eat here and I hope your service score goes down after this review..!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Turner McCall Blvd in Rome, GA?

McDonald's on Turner McCall Blvd operates 24 hours a day, seven days a week.

Is the McDonald's at 1504 Turner McCall Blvd open for delivery, and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 4:00 AM to 3:00 AM the next day.