Krispy Kreme

4.0
1377 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Rome.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1602 Turner McCall Blvd SW, Rome, GA
30161, United States

Hours

Reviews

4.0
1,377 reviews
5 stars
836
4 stars
179
3 stars
87
2 stars
76
1 star
199

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently complained about the size and freshness of the donuts, noting they were often smaller, stale, or not as advertised.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Availability

Many customers expressed frustration over the lack of available donuts, especially popular or seasonal varieties, often finding the store out of stock.

Cleanliness and Atmosphere

While some customers noted cleanliness and friendly staff, others reported a messy environment and unprofessional behavior from employees.
  • TC
    Tim Chrisman
    Dec 22, 2025
    1.0
    The smallest donuts I have ever had. These things have to be 50% smaller than any donuts i have had and a dozen donuts cost nearly $20. This is ridiculous. I won't be back for small donuts at over $1.50/donut. Used to buy a dozen and they would fill the box from end to end. Now you could easily fit 20 donuts this size in this box and I know the box didn't get bigger.
  • CS
    Craig Smith
    Dec 9, 2025
    1.0
    Got a dozen of mini donuts while the “hot now” light was lit. Things have definitely changed since my last visit FOR THE WORSE! Never again. Greasy and flat! I didn’t need em anyway….
  • NS
    Nan Stanley
    Dec 8, 2025
    1.0
    You may as well go ahead and close this Krispy Kreme, because the employees that are here are going to do it sooner than later anyway‼️ Rude incompetent not helpful at all!!!! Worst service I’ve ever had anywhere that I can ever think of
  • AA
    Amanda
    Oct 30, 2025
    1.0
    Save your money and time- go somewhere else. I have used this Rome Georgia location for three years, for a big Halloween donut order. The past two years were a scramble to get an order together for me that I made a week in advance; then today, I was told they did not get the order at all, even though I went in the store personally and ordered several days in advance. Beware the guy who writes sticky notes and the girl with red hair: apparently there is very poor communication and laziness that has no consequences. I will not be using Krispy Kreme anymore and will tell others to do the same.
  • MB
    Michelle Bennett
    Oct 28, 2025
    3.0
    I have came 3 different times for 3 different holiday themed donuts. (Which I stop in multiple times.)Valentines, Saint Patrick’s and now Halloween, I have asked for the assorted Themed dozen all three times and I have been told they are unable to do it. I’m not understanding why. And I buy over $60 worth of donuts each time I stop by for my company. Today was the third time. Not sure if I will be stopping back in.

Frequently Asked Questions About Krispy Kreme

What are the general opening hours of Krispy Kreme in Rome, GA?

Krispy Kreme Rome is open from 6:00 AM to 10:00 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.

When is the drive-through service available at Krispy Kreme Rome?

The drive-through at Krispy Kreme Rome operates from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.