Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Rome.
Customers frequently complained about the size and freshness of the donuts, noting they were often smaller, stale, or not as advertised.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Availability
Many customers expressed frustration over the lack of available donuts, especially popular or seasonal varieties, often finding the store out of stock.
Cleanliness and Atmosphere
While some customers noted cleanliness and friendly staff, others reported a messy environment and unprofessional behavior from employees.
TC
Tim Chrisman
Dec 22, 2025
1.0
The smallest donuts I have ever had. These things have to be 50% smaller than any donuts i have had and a dozen donuts cost nearly $20. This is ridiculous. I won't be back for small donuts at over $1.50/donut. Used to buy a dozen and they would fill the box from end to end. Now you could easily fit 20 donuts this size in this box and I know the box didn't get bigger.
CS
Craig Smith
Dec 9, 2025
1.0
Got a dozen of mini donuts while the “hot now” light was lit. Things have definitely changed since my last visit FOR THE WORSE! Never again. Greasy and flat! I didn’t need em anyway….
NS
Nan Stanley
Dec 8, 2025
1.0
You may as well go ahead and close this Krispy Kreme, because the employees that are here are going to do it sooner than later anyway‼️
Rude incompetent not helpful at all!!!!
Worst service I’ve ever had anywhere that I can ever think of
AA
Amanda
Oct 30, 2025
1.0
Save your money and time- go somewhere else. I have used this Rome Georgia location for three years, for a big Halloween donut order. The past two years were a scramble to get an order together for me that I made a week in advance; then today, I was told they did not get the order at all, even though I went in the store personally and ordered several days in advance. Beware the guy who writes sticky notes and the girl with red hair: apparently there is very poor communication and laziness that has no consequences. I will not be using Krispy Kreme anymore and will tell others to do the same.
MB
Michelle Bennett
Oct 28, 2025
3.0
I have came 3 different times for 3 different holiday themed donuts. (Which I stop in multiple times.)Valentines, Saint Patrick’s and now Halloween, I have asked for the assorted Themed dozen all three times and I have been told they are unable to do it. I’m not understanding why. And I buy over $60 worth of donuts each time I stop by for my company. Today was the third time. Not sure if I will be stopping back in.
What are the general opening hours of Krispy Kreme in Rome, GA?
Krispy Kreme Rome is open from 6:00 AM to 10:00 PM Monday through Thursday, 6:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
When is the drive-through service available at Krispy Kreme Rome?
The drive-through at Krispy Kreme Rome operates from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
Can I get delivery from Krispy Kreme Rome, and what are the delivery hours?
Yes, delivery is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
Does Krispy Kreme Rome offer in-store pickup and what are the hours?
In-store pickup is available daily from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What types of payment methods are accepted at Krispy Kreme Rome?
Krispy Kreme Rome accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Krispy Kreme Rome have a drive-through and what are its benefits?
Yes, Krispy Kreme Rome has a drive-through open daily from 6:00 AM to 10:00 PM or later on weekends, allowing for convenient and quick service without leaving your car.
What are some nearby food options around Krispy Kreme Rome?
Nearby you can find A&W Restaurant, Wendy’s, Long John Silver's, Popeyes® Louisiana Kitchen, Domino's Pizza, McDonald's, Krystal, Bojangles’, and Little Caesars Pizza for a variety of dining choices.
Are there any pet services or stores near Krispy Kreme Rome?
Yes, Petland of Rome is nearby for pet services and products if you need to shop for your furry friends before or after visiting Krispy Kreme.
Can I find banking services near Krispy Kreme Rome?
Heritage First Bank is close by, making it convenient to handle any banking needs during your visit to Krispy Kreme.
What are some nearby amenities or services customers can access around Krispy Kreme in Rome, GA?
Besides dining options, nearby amenities include Oak Hill Cemetery, Knight's Jewelers for shopping, TitanMax Title Pawns, and gas stations like Valero and Marathon for your convenience.