Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rome, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
788 reviews
5 stars
491
4 stars
150
3 stars
58
2 stars
24
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.
Product Consistency
There are frequent complaints about inconsistent drink quality and food freshness, with some customers receiving poorly made or stale items.
Staff Attitude
While some reviews highlight friendly and helpful staff, others mention rudeness and unprofessional behavior from employees.
Location Issues
Several customers expressed dissatisfaction with the cleanliness and organization of the store, as well as issues with being served the wrong items.
- CRCarmen RODRIGUEZJan 5, 20261.0I went to visit my fav DD after a long day of work, got close to the counter ,waited patiently finally a gentleman came to get my order already upset,who knows why, gave him my order, waited waited, patiently kept on waiting till i kindly ask to another young ladie "hey excuse me can i have my coffee? " they started to debate who was going to serve me the coffee, finally i got it, in the meantime Mr. ALEX continues upset crumbling who knows what was on his mind ,very rude by the way, was all this drama necessary when i only wanted my cup of coffee? I also interact with people everyday on my job and i strongly believe that if don't like dealing with people on daily basis is for you please find another job. This review is for Mr. Alex at DD on Shorter Ave.by the BP gas station. Thanks.
- BKBrittany KingDec 18, 20255.0I love Dunkin!!! At first they went and get my drink right but now they do. It makes my soul happy to have an iced Matcha latte and I love the way they make it. The service is great and they’re always very friendly.
- MBmakalen barrontonDec 15, 20251.0I feel like they should make it known they’re a waste of time. Not smart staff, never had coffee so disgusting from dunkin. Croissant was terrible.
- IIimbrokeDec 13, 20255.0Good friendly staff
- LPLizbeth PerezNov 2, 20251.0The workers are always being rude. They never give us time to order and are always rushing even when we ask for a minute. They act like they don’t want to work there and it’s happened multiple times.
Frequently Asked Questions About Dunkin'
What are the regular store hours for Dunkin' at 12 Shorter Ave NW, Rome, GA?
Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What payment methods are accepted at Dunkin' on Shorter Ave?
They accept both debit and credit card payments.
What types of meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch meals.
What are some seasonal specials available at this Dunkin' location?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a mobile app available for ordering from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
Does Dunkin' at 12 Shorter Ave NW have a drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customers.
What nearby coffee shops can I visit around Dunkin' if I want to explore more options?
Nearby coffee shops include another Dunkin', Dunkin' Donuts, Circle K which serves coffee, and Scooter's Coffee.
Are there any automotive services near Dunkin' on Shorter Ave NW?
Yes, nearby automotive services include BP gas stations, Big Dan's Car Wash, Take 5 Oil Change, Thompson's Auto Repair, AAA Transmissions, and Tony's Tire.
What nearby recreational or community places can customers visit when visiting Dunkin'?
Customers can visit Rome-Floyd Parks and Recreation for community activities or American Legion for social services nearby.