Brand Certified
Dunkin'
4.2(748 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
12 Shorter Ave NW, Rome, GA
30165, United States
Certified by Dunkin' • Mar 01, 2026
(706) 232-6630
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rome, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.2
748 reviews
5 stars
466
4 stars
142
3 stars
53
2 stars
24
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly and helpful service, others reported rudeness and poor interactions.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing issues with stale donuts, poorly made coffee, and incorrect orders.
Efficiency
Service speed is generally appreciated, especially in the drive-thru, but there are complaints about long wait times and incorrect orders.
Cleanliness
Some reviews noted cleanliness and organization, while others reported unsanitary conditions and poor food handling.
- ADAlexis DicksonJan 30, 20265.05 stars Joseph had great costumer service was very nice and helpful
- CRCarmen RODRIGUEZJan 5, 20261.0I went to visit my fav DD after a long day of work, got close to the counter ,waited patiently finally a gentleman came to get my order already upset,who knows why, gave him my order, waited waited, patiently kept on waiting till i kindly ask to another young ladie "hey excuse me can i have my coffee? " they started to debate who was going to serve me the coffee, finally i got it, in the meantime Mr. ALEX continues upset crumbling who knows what was on his mind ,very rude by the way, was all this drama necessary when i only wanted my cup of coffee? I also interact with people everyday on my job and i strongly believe that if don't like dealing with people on daily basis is for you please find another job. This review is for Mr. Alex at DD on Shorter Ave.by the BP gas station. Thanks.
- BKBrittany KingDec 18, 20255.0I love Dunkin!!! At first they went and get my drink right but now they do. It makes my soul happy to have an iced Matcha latte and I love the way they make it. The service is great and they’re always very friendly.
- MBmakalen barrontonDec 15, 20251.0I feel like they should make it known they’re a waste of time. Not smart staff, never had coffee so disgusting from dunkin. Croissant was terrible.
- IIimbrokeDec 13, 20255.0Good friendly staff
Frequently Asked Questions About Dunkin'
What are the regular store hours for Dunkin' at 12 Shorter Ave NW, Rome, GA?
Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What payment methods are accepted at Dunkin' on Shorter Ave?
They accept both debit and credit card payments.
What types of meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch meals.
What are some seasonal specials available at this Dunkin' location?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a mobile app available for ordering from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
Does Dunkin' at 12 Shorter Ave NW have a drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customers.
What nearby coffee shops can I visit around Dunkin' if I want to explore more options?
Nearby coffee shops include another Dunkin', Dunkin' Donuts, Circle K which serves coffee, and Scooter's Coffee.
Are there any automotive services near Dunkin' on Shorter Ave NW?
Yes, nearby automotive services include BP gas stations, Big Dan's Car Wash, Take 5 Oil Change, Thompson's Auto Repair, AAA Transmissions, and Tony's Tire.
What nearby recreational or community places can customers visit when visiting Dunkin'?
Customers can visit Rome-Floyd Parks and Recreation for community activities or American Legion for social services nearby.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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