Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rome, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Product Quality
Many reviews highlighted inconsistent quality of food and drinks, with complaints about stale donuts and poorly made coffee.
Staff Friendliness
Despite service issues, several customers praised the friendliness and helpfulness of the staff at this location.
Drive-Thru Efficiency
Some customers appreciated the quick and efficient service at the drive-thru, although experiences varied.
Location Preferences
Customers expressed a preference for this location over others, citing better service and product quality at times.
LP
Lizbeth Perez
Nov 2, 2025
1.0
The workers are always being rude. They never give us time to order and are always rushing even when we ask for a minute. They act like they don’t want to work there and it’s happened multiple times.
BT
Bryson Thomas
Oct 26, 2025
1.0
The service was trash. The barista sat at the drive-through talking to someone for eight minutes, then gave me the wrong drink. When I went back they gave me the wrong drink again then they gave me the wrong doughnut. Horrible service would never go again. They deserve to be fired.
JB
John Bower
Oct 21, 2025
5.0
Drive thru. Latte and jelly and chocolate topped donuts. Delicious. Efficient, pleasant drive thru staff
RP
Ricky Perez
Oct 7, 2025
2.0
It isn’t 24/7
KH
Katlyn Hebert
Aug 28, 2025
5.0
I’ve had pretty bad experiences at other Dunkin’s but this one has been good every time I’ve been.
What are the regular store hours for Dunkin' at 12 Shorter Ave NW, Rome, GA?
Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM and on Sunday from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What payment methods are accepted at Dunkin' on Shorter Ave?
They accept both debit and credit card payments.
What types of meals are served at this Dunkin' location?
They serve breakfast, brunch, and lunch meals.
What are some seasonal specials available at this Dunkin' location?
During the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a mobile app available for ordering from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
Does Dunkin' at 12 Shorter Ave NW have a drive-thru service?
Yes, this Dunkin' location has a drive-thru available for customers.
What nearby coffee shops can I visit around Dunkin' if I want to explore more options?
Nearby coffee shops include another Dunkin', Dunkin' Donuts, Circle K which serves coffee, and Scooter's Coffee.
Are there any automotive services near Dunkin' on Shorter Ave NW?
Yes, nearby automotive services include BP gas stations, Big Dan's Car Wash, Take 5 Oil Change, Thompson's Auto Repair, AAA Transmissions, and Tony's Tire.
What nearby recreational or community places can customers visit when visiting Dunkin'?
Customers can visit Rome-Floyd Parks and Recreation for community activities or American Legion for social services nearby.