Dunkin'

4.1
180 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rome, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2101 Shorter Ave SW, Rome, GA
30165, United States

Hours

Reviews

4.1
180 reviews
5 stars
112
4 stars
26
3 stars
10
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many reports of rude or dismissive staff, while some customers praised friendly and attentive service.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in food displays.

Product Availability

Customers frequently noted that popular donuts were often out of stock, leading to disappointment.

Speed of Service

While some customers experienced fast service, others reported long wait times, particularly during busy hours.

Quality of Food

The quality of food and drinks received mixed reviews, with some enjoying the offerings while others complained about stale or poorly prepared items.
  • WB
    Wendy barrett
    5 days ago
    5.0
    Was picking up a delivery and the morning staff was so cool & hospitable. I asked how they make a chai latte and they made me a complimentary drink to my surprise.
  • JK
    Jodi Kaufmann
    Nov 20, 2025
    2.0
    Unfortunately, this DD has gone from an enjoyable stop with a friendly greeting to a stop accompanied with a dismissive greeting and a bored thank you.
  • DM
    Demond Millsap
    Nov 16, 2025
    1.0
    I just left the drive thru not too long ago the time was 10:27 am. Whoever the woman in the drive thru who have her hair cover up in a scarf . Her attitude is very dis cost for. Also her Customer service was very terrible. She snatched my money out my hand and also handed me my food very Aggressive with a attitude.
  • JF
    James Facemyer
    Oct 18, 2025
    1.0
    SEEMS THAT MY FAVORITE DONUT CAN'T BE MADE. THE LAST MANAGER (LUCY) WAS AWESOME. NOW I HERE SHE HAS MOVED ON. LOOKS LIKE THE SERVICE HAS SLIPPED SO I WILL GO ELSEWHERE.
  • RS
    Reverend Lord Joshua Sanders
    Oct 17, 2025
    3.0
    Great service and good coffee, but when I came in today everyone looked like they were under the weather. Being in food service, I feel like you should be able to call in if you aren't feeling well.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rome, GA?

Dunkin' in Rome, GA is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.