Multiple reviews highlighted unsanitary conditions, including dirty facilities and unclean food preparation practices.
Service Speed
Customers frequently complained about slow service, with long wait times reported in both drive-thru and dine-in experiences.
Food Quality
There were mixed reviews on food quality, with some customers enjoying specific items like Blizzards, while others reported stale or poorly prepared food.
Customer Service
Customer service was inconsistent, with some positive experiences noted, but many reviews mentioned rude or unprofessional staff.
Operational Issues
Several customers reported issues with the restaurant's hours, including closing early and not honoring online orders.
TS
Tonya Stone
Feb 2, 2022
3.0
We went for the ice cream just because we was trying to get home, I don't think I would eat anything else though. I honestly drive to the other Dairy Queen most of the time. The staff are a lot nicer. Definitely more friendlier. And know how to make the ice cream š¦ AMAZING.. So when you can always go to the Dairy Queen on Shorter Ave. They are definitely āāāāā
NB
NANCY B
Dec 28, 2020
3.0
I Got Free Coupon to Eat Ice Cream Manager was Cool and Quick with Service Restuarant could Use a Facelift Food was Served Hot and Fresh
AW
Angela Watkins
Nov 30, 2019
2.0
Small portions of meat in their Chicken finger baskets.
DJ
Danny Janis
Jul 18, 2017
4.0
Well, Dairy Queen is pretty much the same thing everywhere you go. I can't really add much to what you probably know.
Frequently Asked Questions About Dairy Queen - Temporarily Closed
Is the Dairy Queen at 879 Spider Webb Dr SE in Rome currently open?
This Dairy Queen location is temporarily closed. Please check back for updates.
What are the usual operating hours for this Dairy Queen location?
Currently, all days are marked as closed since this location is temporarily closed.
What is the address of this Dairy Queen in Rome, GA?
The Dairy Queen is located at 879 Spider Webb Dr SE, Rome, GA 30161-5284, USA.
Does this Dairy Queen offer drive-thru and outdoor seating?
Yes, this Dairy Queen offers drive-thru service and outdoor seating.
Is this Dairy Queen family-friendly and good for kids?
Yes, the location is family-friendly and welcomes children.
What are some popular menu items at this Dairy Queen?
Popular specialties include BlizzardĀ® Treats, Chicken Strip Basket, GrillburgerĀ®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What are some nearby dining options close to this Dairy Queen?
Nearby dining options include The Varsity, Ole Tymer Bar B Que, Ole Timer B.B.Q, and Checkers at 900 N. Broad Street, great spots to explore before or after your visit.
What local attractions or shopping spots are near this Dairy Queen?
River City Antique Mall and The Sistersā Shed are nearby antique stores worth visiting around this location.
Are there nearby services like salons or financial services close to this Dairy Queen?
Yes, nearby you can find salons such as Nailed 706, Chinaās Pink Palace Salon, Glam Squad, and nail & hair salons. Financial services include MG Taxes and GP Federal Credit Union.
How can I stay updated on offers or get in touch with this Dairy Queen location?
You can contact them at +1 706-232-8270 or follow their Facebook page at https://www.facebook.com/346199385414515 for updates. Mobile deals and ordering are available through their app at https://www.dairyqueen.com/app.