Dairy Queen Grill & Chill

4.0
532 reviews
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Business Details

1409 Shorter Ave, Rome, GA
30165-3962, United States
(706) 235-3744
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1409 Shorter Ave, Rome, GA
30165-3962, United States

Hours

Reviews

4.0
532 reviews
5 stars
259
4 stars
123
3 stars
73
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and blizzards, but some found it mediocre or overpriced.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attentiveness.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Management

Feedback indicated that management may not be effectively addressing service and cleanliness issues, with some customers noting improvements under new management.

Atmosphere

While some appreciated the friendly atmosphere among certain staff, others experienced unprofessional behavior and a lack of engagement from employees.
  • KA
    Kelly Autry
    Nov 10, 2025
    3.0
    The cost of the food was the only reason I gave this place a low rating. The food was good. The server was very polite. It was too much for what we ordered. 6 BBQ chicken stripe & 1 hamburger & fries & onion rings were $35+. Too much
  • MR
    Michael Reynolds
    Oct 30, 2025
    4.0
    Good food
  • IS
    Its Steven
    Oct 22, 2025
    2.0
    The employees could not care less to be honest. It smelled just like sewage when i walked in. Most likely won’t be back
  • VO
    Victor Olszewski
    Oct 7, 2025
    5.0
    I ordered the bacon ranch burger combo. With onion rings. 10/7/25 around noon. I can not believe how much better the food was than our store in Delaware. The bun was fresh fluffy and warm. And the rest of the meal was fresh. You guys have a really great DQ. THE BEST IVE EVER HAD. They really care about the end result. Great atmosphere among the crew as well. These guys deserve high praise and possibly a raise or pizza party. I can’t understand the 4.0 except that I’m in Powell, Ohio. Good luck with them. You guys are fantastic and shame on the haters. Especially the guy who’s crying because they laughed. That’s ridiculous Keep up the good work! Last thing. The burger looked better than it did in the photo. That never happens anywhere ever.
  • JT
    Jason Taylor
    Oct 2, 2025
    1.0
    They laugh at me when I was asking thim a question
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 1409 Shorter Ave in Rome, GA?

Dairy Queen Grill & Chill in Rome, GA is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:30 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, Blizzard® Treats, signature shakes and malts, Grillburgers®, Chicken Strip Baskets, and offers ice cream cakes via DQCakes.com.