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Dairy Queen Grill & Chill

4.4
(201 reviews)
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Business Details

4075 Martha Berry Highway, Rome, GA
30165, United States
(706) 784-4097
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4075 Martha Berry Highway, Rome, GA
30165, United States

Hours

Reviews

4.4
201 reviews
5 stars
132
4 stars
42
3 stars
16
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and flavorful, though some experienced issues with temperature and portion sizes.

Service Experience

Service quality varied; while many praised the friendly staff, others reported rude interactions and slow service.

Pricing Concerns

Several reviews highlighted dissatisfaction with high prices, feeling that the cost did not match the value received.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
  • MY
    Michael Yaeger
    6 days ago
    3.0
    No gravy
  • HL
    Heather Langley
    Feb 15, 2026
    1.0
    Today I stopped by to order from Dairy Queen for the very first time in my life. While ordering through the drive-thru, I was laughed at over the intercom by staff because I didn’t know Dilly Bars came in a 6-pack, that they offered multiple flavors in them, or that hot fudge sundaes automatically come without nuts. I simply asked questions because I had never ordered there before… and instead of helping, they made fun of me. It didn’t stop there. After leaving, I realized my card had been charged TWICE for the same order. When I called about an hour later to get it fixed, they asked what my order was. I told them, “Y’all should remember since y’all laughed and made fun of me for not knowing the menu.” The manager on shift then immediately repeated my exact order back to me, clearly remembering the situation — yet I still never received an apology. SERVICE WAS RUDE AND UNACCEPTABLE!
  • MJ
    me Justme
    Feb 12, 2026
    3.0
    It's expensive$6 or more for a shake$5 for an ice cream cone way too expensive
  • JM
    Joel McCool
    Jan 18, 2026
    5.0
    Very good DQ location. Food was very good, service was fantastic.
  • JL
    Jim Luckett
    Dec 11, 2025
    1.0
    No slaw. Had to pull up and wait for one hotdog combo after already waiting. $9.02. $1.29 for subbing onion rings for fries. No slaw.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats can I find at Dairy Queen Grill & Chill in Rome, GA?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

Where is Dairy Queen Grill & Chill located in Rome, GA?

It is located at 4075 Martha Berry Highway, Rome, GA 30165, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified March 01, 2026Yext Knowledge Graph
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