Brand Certified
Chipotle Mexican Grill
4.0(375 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1415 Turner McCall Blvd SE, Rome, GA
30161, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(706) 204-7003
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ga/rome/1415-turner-mccall-blvd-se?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3580
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Rome is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
375 reviews
5 stars
201
4 stars
73
3 stars
32
2 stars
21
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unhelpful staff, long wait times, and missing items from orders.
Food Quality
Feedback on food quality was mixed; some enjoyed the taste and freshness, while others complained about blandness, undercooked rice, and missing ingredients.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and restrooms, with some customers noting trash and dirty tables.
Pricing Concerns
Many customers felt that prices were too high for the portion sizes and quality of food received.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed their meals.
- KSKavita SawantFeb 22, 20261.0Poor service. They refused to give us guacamole and salsa even though they had it.
- TMTona MorganFeb 21, 20263.0They seemed to be out of food choices because their serving containers were empty and most of the food looked like it had been sitting out for awhile. The staff were nice but the restaurant (tables) were dirty and no one seemed interested in cleaning up.
- DPDawid PawlickiFeb 15, 20262.0Really disappointed, I have been going to Chipotle for 15+ years and this is the only place where 50% of the time the rice is undercooked . I spend 30$ and get home and can't eat my dinner ,and it happens so often . Really wish the management would care more about quality and not just push food out . Please retrain your staff or check the quality of the food you put out to customers .
- JBJosip BrosovichFeb 9, 20261.0I get off work at 9:30 10 o’clock is the only time I can eat and the one thing that is supposed to be open is chipotle they are never stocked at the only time of day I can come into the store
- JBJacob BriggsFeb 9, 20261.0It is 10 o clock and they close in a hour. They have done this multiple times where they have no rice, chicken, beans, and no veggies. They drained all the drinks and we’re gonna make pay 11 dollars for a few pieces of steak. On top of this they were extremely rude and will not be coming back.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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