Arby's

4.0
891 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2885 Martha Berry Hwy Nw, Rome, GA
30165, United States

Hours

Reviews

4.0
891 reviews
5 stars
413
4 stars
266
3 stars
108
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked items, cold fries, and poorly assembled sandwiches.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted issues with maintenance and restroom availability.

Positive Experiences

Despite the negatives, several customers enjoyed their meals and praised friendly staff, indicating that experiences can vary significantly.
  • MS
    Michael Scoggins
    Dec 16, 2025
    5.0
    Good was peak Arby's. Got exactly what I wanted. The staff was friendly, clean, and efficient. The building was older, but was maintained and clean.
  • CC
    Caleb
    Oct 24, 2025
    1.0
    don’t eat here. Horrible staff, horrible management. Just a bad place.
  • TE
    Thomas Eberhart
    Oct 21, 2025
    1.0
    The curly fries had no curl, they were overcooked with no potato left and the oil tasted old. I don't post reviews but this makes two times with the same issue in less than two weeks. I don't think I'll be going back. Change the oil and cook them properly and serve them without what appeared to be scraps. The bulk of the fries were less than inch long with mostly crumbs. Again, twice in less than two weeks. Same issue.
  • CC
    Christopher Curry
    Aug 20, 2025
    5.0
    Gyros are the best this side of Alanta!!!
  • FC
    Faye Cady
    Dec 3, 2020
    5.0
    Great food