McDonald's

3.2
1789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 Nathan Dean Byp, Rockmart, GA
30153, United States

Hours

Reviews

3.2
1,789 reviews
5 stars
553
4 stars
342
3 stars
295
2 stars
197
1 star
402

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported rude and unprofessional behavior from management, leading to a chaotic atmosphere and poor service.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Numerous complaints were made about cold, stale, or poorly prepared food, with some customers expressing concerns about cleanliness.

Customer Service

While some employees received praise for their friendliness, overall customer service was often described as inattentive and chaotic.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, both in terms of the restaurant's environment and employee hygiene.
  • LT
    Lashaun Tippins
    Dec 25, 2025
    1.0
    Everytime I go in there and I go every morning the manager are rude to there employees there is one in particular every morning that I go in, she’s walk around screaming yelling, snatching bags of the employees hand. Her name is Heather. She is very rude and. they always running around like a bunch of chickens with their heads cut off messing up orders. I was waiting over 20 minutes for my order, which I sat and watched one of the employees give it out to somebody else, and I knew that it was my order the managers are no good in there they’re not decent. They talked to an employees any kind of way and they’re just rude. Somebody needs to go in there. and replace every manager in there cause the managers, and even the big boss in there, they have no respectful for there employees and they’re rude to the costumers and always get in your order wrong or it’s not hot in need for new management ASAP
  • TJ
    Tiffany Johnson
    Dec 21, 2025
    5.0
    Best McDonald’s! They never fail to tell me to have a blessed day. ❤️
  • JA
    jordan atkins
    Dec 12, 2025
    2.0
    The person I interacted with was nice. Which is why this is 2 stars instead of 1. So I ordered a 4 pc of the chicken strips and a 10 pc of the chicken nugget. I got the 4 strips. But instead on 10 nuggets I got 2 strips and a 10 nugget box. I wouldn't be as mad if the price of 2 strips was the same as 10 nuggets. But 3 strips is the same exact price on their website. So I'm a strip short of what I paid for
  • GP
    Ginger Parker
    Dec 9, 2025
    3.0
    I went through the drive thru to get my granddaughter a meal. The guy who took the money was nice. She didn't drink her Sprite until we got home. It was only carbonated water. I tried to call back but no one answered. I left a voice mail but never heard back from them.
  • AD
    Adam Doster
    Dec 6, 2025
    1.0
    Watching who I assumed was the manager (guy in the Santa hat) publicly shame his staff was a horrible experience. That was the opposite of leadership and his crew deserves better. They were frantically working, making mistakes and nervously trying to keep up. It was very busy and they could have done better for sure. However, he was doing more harm than good with his tactics. They messed up almost every order while I waited forever for my food and he just kept aggressively yelling. A customer flagged him down because he was given the wrong order. Santa hat handed him the right order and as the guy started to tell him he hasn’t gotten his drinks he just turned his back on him. He flagged him down again and said I need two sprites. Instead of getting him the drinks he walked over to a guy and said why didn’t you get them their drinks. If an employee messed up you address it after the rush in private and take care of the customer. You don’t do it in front of the costumer and still not get him his drinks. Then he walked up to me held my bag up for me to grab as he was still yelling at his staff. I tried to tell him I still needed a drink but he just walked off. A nervous person walked over and handed me my cup. This guy was causing chaos and taking it out on the staff. Other than that, the food was cold and the tea was sour. Also it took forever to get me food.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Rockmart, GA?

McDonald's in Rockmart, GA operates 24 hours a day, seven days a week.

During which hours is delivery service available at this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and on Friday and Saturday from 5:00 AM to 1:45 AM.