Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
388 reviews
5 stars
178
4 stars
77
3 stars
53
2 stars
21
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or not at all.
Food Quality
Numerous reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including reports of roaches and dirty dining areas.
Consistency Issues
Frequent complaints about inconsistent food preparation and service, with many customers experiencing repeated mistakes on their orders.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific staff members for their friendliness and service.
- TMTabitha MooreDec 7, 20251.0The worst. Went there cause I had coupons to use . And they said I could use them . Really want to report them the higher up . They were very rude.
- IKIla KennedyDec 4, 20253.0Ordered a medium dipped cone. Was handed a cone with ice cream leaning so hard to one side it had already cracked the chocolate and ice cream was running down the side over her hand. I explained I couldn't eat it...... not only because it was about to fall off the cone but she had ice cream running down her hand. She said it was fine and I said I didnt want it like that. I expected her to offer to make another one, a refund or another menu item. She didn't offer anything. I will not be going back.
- MJMary “Eigie” JacobsDec 1, 20251.0This dairy queen is different than any other dairy queen I've ever got food from. It's horrible. The food is cold & rubbery. I got a bacon cheeseburger. It was cold, wet, & dripping with a rust colored liquid that turned out to be hotsause. It was soaked in it. So hot i couldn't eat it. One bite set my mouth & stomach on fire. It was so wet with it that it wasn't fit to eat anyway. This is the second time I've got bad food from there. I was hoping the first time was a fluke but it evidently wasn't. It's just bad food. Who drowns a cheeseburger with hotsause? Especially without notice or asking. I don't know if that's standard there or if the employees thought it would be funny? It wasn't.
- JEJosh ElsberryNov 2, 20255.0I was starving and came in last minute as they were closing and they still made me a plate and were super friendly. This is the best dairy Queen around.
- KKKCNov 1, 20255.0Love this place the people there make every visit specially great Aaliyah Is amazing. Very sweet young lady with great personality she always smiles and greets me when I walk in the door making sure I have everything I needed.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Rockmart offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Rockmart?
The location is open daily from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.
Does the Dairy Queen Grill & Chill in Rockmart have seating and drive-thru options?
Yes, the restaurant provides indoor seating, outdoor seating, and a drive-thru for convenient service.
Is Dairy Queen Grill & Chill in Rockmart family-friendly and suitable for kids?
Yes, it is family-friendly and welcomes children, offering a good environment for kids.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill in Rockmart?
Yes, mobile ordering and rewards are available, and you can place pickup orders via their website or app to access exclusive deals.
Where is Dairy Queen Grill & Chill located in Rockmart, GA?
It is located at 123 S Piedmont Ave, Rockmart, GA 30153-2627, USA.
What nearby stores can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Dollar General for discount shopping or Second Time Around for thrift and clothing stores near the Dairy Queen location.
Are there any nearby entertainment or event venues near Dairy Queen Grill & Chill?
Yes, Southern Social is a nearby music venue and event planning spot you might enjoy before or after your visit.
What family-friendly places are located near Dairy Queen Grill & Chill for additional activities?
The Hive Play and Cafe, a playground and smoothie juice bar, is close by and great for families with children.
How can nearby services like Western Union or LibertyX Bitcoin ATM be useful when visiting Dairy Queen Grill & Chill?
If you need to handle money transfers or bitcoin transactions, Western Union and LibertyX Bitcoin ATM are conveniently nearby to assist you when visiting Dairy Queen.