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Dairy Queen Grill & Chill

3.8
(389 reviews)

Business Details

123 S Piedmont Ave, Rockmart, GA
30153-2627, United States
(770) 684-5608
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
123 S Piedmont Ave, Rockmart, GA
30153-2627, United States

Hours

Reviews

3.8
389 reviews
5 stars
179
4 stars
77
3 stars
53
2 stars
21
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, mentioning roaches and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and friendly service from certain staff members.
  • MC
    Meghan Cohran
    Feb 23, 2026
    5.0
    Keisha working the drive thru was so sweet. Suffering with a migraine, pushing through, being polite.
  • RC
    Rebecca Cleaver
    Jan 21, 2026
    1.0
    They refused to honor our 50% off coupon despite it saying on the coupon that it could be redeemed online or in store. Very unprofessional.
  • TM
    Tabitha Moore
    Dec 7, 2025
    1.0
    The worst. Went there cause I had coupons to use . And they said I could use them . Really want to report them the higher up . They were very rude.
  • IK
    Ila Kennedy
    Dec 4, 2025
    3.0
    Ordered a medium dipped cone. Was handed a cone with ice cream leaning so hard to one side it had already cracked the chocolate and ice cream was running down the side over her hand. I explained I couldn't eat it...... not only because it was about to fall off the cone but she had ice cream running down her hand. She said it was fine and I said I didnt want it like that. I expected her to offer to make another one, a refund or another menu item. She didn't offer anything. I will not be going back.
  • MJ
    Mary “Eigie” Jacobs
    Dec 1, 2025
    1.0
    This dairy queen is different than any other dairy queen I've ever got food from. It's horrible. The food is cold & rubbery. I got a bacon cheeseburger. It was cold, wet, & dripping with a rust colored liquid that turned out to be hotsause. It was soaked in it. So hot i couldn't eat it. One bite set my mouth & stomach on fire. It was so wet with it that it wasn't fit to eat anyway. This is the second time I've got bad food from there. I was hoping the first time was a fluke but it evidently wasn't. It's just bad food. Who drowns a cheeseburger with hotsause? Especially without notice or asking. I don't know if that's standard there or if the employees thought it would be funny? It wasn't.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Rockmart offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Rockmart?

The location is open daily from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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