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Arby's

4.2
(726 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1301 Nathan Dean Pkwy, Rockmart, GA
30153, United States

Hours

Reviews

4.2
726 reviews
5 stars
409
4 stars
171
3 stars
86
2 stars
22
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Food Quality

Food quality is inconsistent; while many enjoyed the taste and freshness, several customers experienced issues with incorrect orders and food safety.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, though some noted dirty tables and restrooms.

Order Accuracy

Frequent complaints about incorrect orders, with customers expressing frustration over missing items and wrong sandwich preparations.
  • RC
    R C
    Dec 27, 2025
    1.0
    Horrible experience. Nobody cares including corporate when filing a complaint. Such a waste of time. Customer service is trash when they finally answer the phone only to hang up on you and then disconnect their phone line. Avoid this place. I've already filed an official complaint which obviously went nowhere and yet you send a generic response to file again. I'll call the appropriate number. Thanks for nothing.
  • AS
    armando soto
    Dec 12, 2025
    5.0
    Great service good food. They have the meats!
  • SS
    sally spann
    Nov 12, 2025
    5.0
    Great options for everyone in my family. Has menu items you don't find in any other fast food chain.
  • CD
    callie dodd
    Sep 25, 2025
    1.0
    Worse location every horrible service you pay that much money and a deal with that kind of shitty service and they still can’t give you your food. And call to talk to. Manager they hang up on you multiple time then shall they. Don’t care it and won’t fix the issue.
  • DG
    DONALD Gibby
    Sep 22, 2025
    4.0
    Food was very tasty, although it didn't look exactly like the pictures. The lady at the counter was very nice and the dining room was clean and well kept.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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