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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Food Quality
Several reviews mentioned food being served cold, undercooked, or poorly prepared, leading to dissatisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.
Management Issues
Feedback indicated a lack of effective management, with reports of unprofessional behavior and inadequate staff training.
AJ
Africa Jackson
Nov 15, 2025
1.0
Place the curbside order pick up almost 30 minutes later after checking in no one has came out. I get out the car go inside. Everyone’s having a great old time in the cook aera nobody working front line. Are we not working? Where is the customer service? It’s ridiculous this location needs a new set of managers and employees clear house!!!
CP
Classy Perception
Nov 13, 2025
1.0
It's crazy that every time I visit this place I have to pull up and park. It's ridiculous because how do you not know when your rush crowd is coming? I worked at McDonalds so there is no reason for all of the parking to be honest. The managers have the nastiest attitudes because you refuse to park. Managers roll their eyes, they come with a snobbish attitude to the window and your food is prepared messy and handed to you out of the window any kind of way. They don't give you napkins or condiments and they don't fold your bag before handing it out of the window. Customer service sucks!!!
TY
Timothy Young
Nov 11, 2025
1.0
The young girl cashier need to work frys the cash register. Was too overwhelming for her. I just ordered two sausage biscuits with no cheese. And she was confused. Lol she was soo lost...she called management to complain about my order...lol
MS
Mr Slater
Nov 5, 2025
1.0
Sunday night me five 14 teen yrs was celebrating son birthday. We left six flags late and decided to just get McDonald's on the way home. I had to drop these kids off so they can get ready for school the next day. So pull in the drive thru. No rush at all. So we finally get to the mic the woman get on there . And tell us to hold on , so we waited until she was ready. She got back on and said they short staffed cool. She asked for my order. I said 4 $5 dollar meals. I asked could you just put them in separate bags cause boys are all going to different houses. So a man got on the mic and said , im no slave out of nowhere, and repeat it several times. Me and the boys was caught of guard. The lady also said you heard what he said and asked do I still want the order. I said yes we been waiting for a while. So I proceed to pull around to the first window. She was terrible to us. I asked was that the police just you are short staffed. She slam the window door in my face. The kids notice and asked why is she being so mean to us. I told them she don't suppose to act like that to customer. So came back asked do I still want the order. So I asked for a manger ! No one never showed up. Im puzzle about what's going on. We pull up to the next window to get the food. I notice a man came to the window and I heard his voice. I asked was he the manager. He said yes and asked did she say he is was not a slave. He said yes! I told him yes shouldn't say stuff like that. I have young men in the car that I'm trying to teach the right way. He start going off telling we better leave. When a couple the boys notice he had gun on his hip. Lifting his shirt up just where we can see it. He shouldn't never be working this job on 3rd shift. If he can't handle it and a manager on top of it. I been trying to find to GM i been calling no answer. I know first shift the bosses be in. I work first. This was Sunday. The parents are saying press charges on him. And the woman should be fired also
SS
SQUALO-777
Nov 1, 2025
1.0
This McDonald's needs better training
I have always order quarter pounders and they are delicious when cook right. I had a problem with 4 quarter pounders I ordered for my family, all of them were under cooked
I called to fix the problem and get my order right just for the manager to say that I was a picky person and refused to fix my order. bc the meat can be pink and raw a lil and it's okay... that's what she said as she hang up the phone on me.
I'm still going to buy McDonald's just not at this location
What are the McDonald's Riverdale GA location hours?
McDonald's Riverdale GA is open 24 hours every day of the week.
Does the McDonald's offer delivery service?
Yes, McDonald's provides delivery service 24/7 every day through their online platform.
Can I use the drive-thru at any time at this McDonald's?
Yes, the drive-thru is open 24 hours daily at this McDonald's location.
What payment options are accepted at McDonald's Riverdale GA?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Riverdale, GA?
It is located at 6745 Georgia Hwy 85, Riverdale, GA 30274, USA.
Are there any nearby fast food options close to McDonald's?
Yes, Popeyes® Louisiana Kitchen is nearby, offering chicken and fast food options if you're looking for alternatives or want to try different fast food in the area.
What other food and dessert places can I visit near McDonald's?
Near McDonald's, you can enjoy ice cream at Richards Super Premium Ice Cream or Bruster's, both ice cream shops close by for a sweet treat.
Are there any automotive services near McDonald's Riverdale?
Yes, nearby automotive services include Jiffy Lube for vehicle maintenance and FIVE8 Logistics Auto, a local car dealer and parts provider.
How can I maximize my experience using McDonald's mobile app?
Using the McDonald's App, you can order ahead, earn MyMcDonald's Rewards points for free food, and access mobile offers conveniently.