Service Speed
Customers frequently reported long wait times for food and service, often exceeding 30 minutes.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Staff Attitude
While some staff were noted as friendly, numerous reviews highlighted rude or unprofessional behavior from employees.
Operational Issues
The location has been criticized for being understaffed, having broken equipment, and inconsistent availability of menu items.
Cleanliness
Several customers reported unsanitary conditions, including dirty bathrooms and visible pest control measures.