Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times in both the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Food Quality
Numerous customers complained about stale or poorly prepared food, including cold fries and dry burgers.
Staff Behavior
Several reviews mentioned rude or unprofessional staff interactions, contributing to a negative customer experience.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was criticized, with reports of trash and unsanitary conditions.
MS
Matt Silbaugh
Feb 22, 2026
4.0
A tag long in the drive-thru but overall not bad
JO
Jordan Ossmann
Feb 21, 2026
1.0
Not often that I leave reviews, but I was pretty annoyed with the service. I ordered ahead through the app before I even left the house, got there, and was told that the grill was being cleaned. I said that’s fine — I’m perfectly okay with waiting. I parked and sat for 30 minutes until I noticed a few employees standing out front. I pulled back into the drive-through and sat for another 40 minutes, thinking, “Surely the grill is clean by now.”
After sitting at the menu for a while, I pulled up to the window. After another wait, I was finally able to speak to someone, and they told me they could no longer serve dinner because it was after 4 a.m., despite my order being placed over an hour earlier. The employee seemed annoyed that I had waited patiently and acted as if I was somehow to blame. They also made no attempt to make the situation better — no offer to swap my order for breakfast or anything else.
If it weren’t for that last interaction, I probably wouldn’t have left a review. I consider myself a patient person. My frustration isn’t because of the long wait, but because of the lack of care and service I received after waiting over an hour patiently.
So I’m sharing this to say a few things. Either post a notice or stop incoming mobile orders if you’re shut down from 3:00–4:10 a.m., or get two grills like most other restaurants so you can clean one while cooking on the other.
Finally, you’re losing business — and rightfully so. I saw around five or six cars either try to order or leave after getting tired of waiting for someone to take their order. I definitely won’t be coming back, and I’d advise others to think twice as well.
JD
Jessica Dial
Feb 20, 2026
1.0
I came in and always asked for my order to be fresh. Which I've never had waited for 30 mins for chicken nuggets. Which I knew that they drop the old ones down. They was so hard to eat. Hopefully they can get it together
TG
Toby Gollahon
Feb 14, 2026
1.0
This place needs to get there shit together and wasting peoples time it don’t take an hour to get a small meal like they are doing a shitty job
BK
Brandice Kittle
Jan 8, 2026
1.0
I have been sitting in line since 9pm. Waiting on my son oder. At the drive through young guy wants to hangout with his friends that is in front of me . And then a lady comes to the window and wants to hangout with her friends to. This is very sad to have to wait on a #9 with a milk shake. There was only the teenagers in front of me and one car behide me. But because you want to hangout with your friends in the drive through you make me and other car wait.To me thats sad . Then you cant even get my oder right. I mean really. They want to say will did you get a receipt when I paid almost $12 for a large and you want to give me a medium. They need to get management to not make the drive through a teenager hangout . We didnt get food to almost 930pm. This is truly sad
What are the operating hours of McDonald's in Ringgold, GA?
McDonald's in Ringgold, GA is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru and delivery services?
Yes, this McDonald's offers both drive-thru and delivery services 24/7.
What payment options are accepted at McDonald's on 5471 Alabama Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there an official app I can use to place an order or access offers at this McDonald's?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to place orders and access mobile offers.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
Does this McDonald's location have WiFi available?
Yes, WiFi service is available at this McDonald's location.
Can I earn rewards or points for free food at this McDonald's?
Yes, you can earn rewards and points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What nearby hotels can visitors stay at when coming to McDonald's on Alabama Hwy?
Nearby hotels include Quality Inn near Chattanooga South, Tru by Hilton Ringgold, Holiday Inn Express Ringgold, Super 8 by Wyndham Ringgold/Chattanooga Area, and Best Western.
Are there other fast food restaurants near this McDonald's in Ringgold?
Yes, several fast food options nearby include Hardee's, KFC, Taco Bell, and Subway, providing convenient alternatives.
What gas stations are close to McDonald's at 5471 Alabama Hwy?
Nearby gas stations include Shell Gas Station, BP, BP America, and Circle K, useful for customers refueling before or after dining.
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