Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple reviews highlighted poor customer service, with instances of rudeness and lack of attentiveness from staff.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and food poisoning incidents.
Positive Experiences
Despite the negatives, many customers praised friendly staff and good food, particularly mentioning specific menu items like gyros and roast beef.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers.
Pricing Concerns
Customers expressed concerns about rising prices and perceived value for money.
AC
angel cipriano
Feb 18, 2026
5.0
Food is always great and the service is excellent
TT
Thomas
Feb 14, 2026
1.0
Service? None. We were the only ones in the restaurant and we were treated like we were a bother. Employees? Asleep in the lobby. Definitely won't be back because this place was a joke haha. Just not a very funny one.
SA
Sabrina Anderson
Feb 11, 2026
1.0
This place is horrible they need workers who want to serve the customers and no be so rude
RB
Riley Bass
Feb 10, 2026
4.0
The new Italian beef leaves something to be desired. This store was clean. John was friendly.
MC
Meredith Caradine
Jan 20, 2026
1.0
I visited the drive-thru on Monday, January 19, 2026 and felt so unwelcomed and like I was bothering the only employee I interacted with, Heather. When I ordered I was told the fries would have to cook. I kindly said I didn’t mind waiting the 3 minutes. When I paid Heather said “how are you?” I replied “I’m good, how are you?” She said in the rudest tone “well we just opened so” then she shut the window. I felt like a burden. If you know what time your store opens, why aren’t you prepared? One star because Heather has HORRIBLE customer service and is rude!