Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Many reviews highlighted concerns about food freshness and quality, with reports of cold, overcooked, or inedible items.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food delivery.
Inconsistent Experience
Overall, the dining experience was described as hit or miss, with some visits being satisfactory while others were disappointing.