Arby's

3.7
770 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
410 S Columbia Ave Ste Q, Rincon, GA
31326, United States

Hours

Reviews

3.7
770 reviews
5 stars
307
4 stars
208
3 stars
96
2 stars
59
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold or poorly prepared food, including sandwiches and sides.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders being forgotten or incorrect.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others experienced rude or dismissive service.

Supply Issues

A recurring complaint was the frequent unavailability of menu items, particularly roast beef, leading to customer frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • WW
    Will Womble
    Dec 28, 2025
    2.0
    Cashier entered the wrong item. I corrected it as soon as I was handed the receipt. Said the cook would make the correction. No other customers were in the restaurant at the time. Ten minutes later I was given the wrong item. I spoke to another associate who said it would be corrected. After waiting another 15 minutes and no food, I spoke to the manager, who acknowledged overhearing all the interactions. After 30 minutes I was given credit for the sandwich but not the fries and drink. Buyer be ware is a wise statement and appropriate saying for the Rincon lication.
  • SS
    Shay Shullaw
    Dec 10, 2025
    1.0
    Everytime we go here ALWAYS out of roast beef how are you even open if you can't even have roast beef!!! Get some better staff at ordering supply because seriously EVERY SINGLE TIME
  • SH
    Sarah Hackney
    Dec 9, 2025
    1.0
    Me and my family was going to order at Arby’s last night and they told us they was out of everything even roast beef
  • II
    I
    Oct 25, 2025
    5.0
    The staff was incredibly friendly & the food was freshly made. I can't blame them for the beef jerky steak nuggets lol
  • DD
    Deborah
    Oct 18, 2025
    5.0
    Eric was just AWESOME. I met him the other day while going thru the drive thru. What a great attitude. I let him know on how nice it was to have a smiling kind person at the drive thru window. Today I went inside and there he was just as pleasant and with a big smilevon his face. He has wonderful manners. I've worked in fast food restaurants before. IT IS NOT AN EASY JOB AT ALL. people can be so rude. Even though you were polite and did your best to help them. His store was clean and his staff was working hard. THANK YOU SO MUCH!