Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Hill Subway® Restaurant at 12700 Highway 144 E. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I have given this restaurant over a week to respond to our request for reimbursement after being overcharged for a 6 inch sub combo. We were charged for multiple meats that were part of the sandwich we ordered. I didn't even realize this until we left, and I could not believe all the side charges.
It got very confusing at the register because the employee working the check out did not ring up a combo, even thought he seemed to acknowledge (with a nod and by seeing that my son had chips) that is what we ordered. I ended up having to purchase a drink separately for my son. These were not the only issues we experienced that day, and I had hoped to be able to speak to the manager to provide feedback on the other concerns from our visit. Unfortunately, they have not reached out to us.
In the end, this establishment really only owes us back about $4-$5. Even with the additional concerns from the visit, we were only asking for reimbursement on what we were overcharged. It's disappointing that this is apparently too much to ask. While we won't be returning here, we will continue to support other local RH businesses that take care of their customers.
CC
C.L.
Dec 11, 2025
5.0
Ordered online was ready when I got there. Delicious!
BG
Brandon G
Nov 13, 2025
5.0
Prince made the best sandwich I’ve ever tasted! 10/10 would recommend.