At Papa Johns Pizza in Richmond Hill, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond Hill pizza for any occasion. Call us for pizza delivery in Richmond Hill or stop by 9701 Ford Ave. for carryout to order the best pizza in Richmond Hill, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Delivery Issues
Many customers experienced significant delays in delivery, with some waiting over two hours, and issues with orders being marked as delivered when they were not.
Food Quality
Several reviews mentioned dissatisfaction with the quality of the food, including cold pizzas, incorrect orders, and poorly made items.
Staff Behavior
Multiple customers reported unprofessional behavior from staff, including rudeness and lack of attention to customer needs.
Management Problems
Frequent mentions of poor management practices, including understaffing and lack of accountability for mistakes.
AH
Ashley Hanely
Jan 23, 2026
1.0
I ordered a gluten free pizza & instead of communicating that they were out of gluten free they just gave me a thin crust instead
AN
Amanda Newman
Jan 19, 2026
5.0
Can't ever go wrong with pizza. Papa John's is always quick, good food
JN
John Norton
Jan 16, 2026
1.0
Truly the most pathetic PJ's in existence. They ripped me off on 2 separate occasions. The same employees just says "sorry, there's nothing I can do... Im new and there's no manager here" twice!
KD
Kelly Durbin
Jan 1, 2026
2.0
The pizza took an hour and 40 mins to come. They sent it with a door dash person but didn’t seal the box. It was cold by the time it got to us a there was almost no cheese on it. I think the cardboard box would have tasted better. Wouldn’t recommend.
AT
Allen (RV Traveler)
Dec 31, 2025
5.0
Walked in and placed my order. The pizzas came out fairly fast. Everything about the pizzas was perfect.
What are the delivery hours of Papa Johns Pizza in Richmond Hill?
Papa Johns Pizza delivers from 9:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. Note holiday hours may vary.
Does Papa Johns Pizza offer takeout services?
Yes, takeout is available daily from 9:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
How can I order pizza online from this Papa Johns location?
You can place an order online for delivery or carryout via the Papa Johns website or app using these links: https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/4222 for delivery or https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/4222 for carryout.
What types of food products does Papa Johns Pizza Richmond Hill offer?
They offer a variety of products including pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns deliver with any special safety measures?
Yes, Papa Johns Pizza provides no-contact delivery to ensure safety during your order.
Where is Papa Johns Pizza located in Richmond Hill?
It's located at 9701 Ford Ave., Suite 102, Richmond Hill, GA 31324, USA.
What are some nearby dining options around Papa Johns Pizza Richmond Hill?
Nearby dining options include Shogun Japanese Restaurant for sushi, Happy Wok for Chinese cuisine, and Chipotle Mexican Grill for Mexican food.
Are there any nearby places for entertainment or recreation near Papa Johns Pizza?
Yes, Diamond Amusements offers pool and amusement activities, and Burn Boot Camp provides fitness and boot camp classes nearby.
Where can I shop for retail or specialty stores near Papa Johns Pizza?
You can visit Goody's department store, Dollar Tree discount store, or The Wild Horse Boutique for women's clothing and fashion accessories nearby.
How can knowing nearby places help when visiting Papa Johns Pizza Richmond Hill?
Knowing nearby places like the Shogun Japanese Restaurant or Diamond Amusements can help plan meals or entertainment before or after your pizza visit. Also, nearby retail stores can be convenient stops for other shopping needs.
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