Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,759 reviews
5 stars
1,034
4 stars
521
3 stars
407
2 stars
217
1 star
580
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold, poorly prepared, or inedible food, with specific complaints about undercooked items and stale ingredients.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained, contributing to a negative overall experience.
Operational Issues
Customers noted issues with the kiosk ordering system, staff shortages, and misleading information about operating hours, particularly regarding 24-hour service.
Mixed Experiences
While some customers praised quick service and friendly staff, these positive experiences were overshadowed by the majority of negative feedback.
- AKarunjit kg6 days ago1.0Ordered food at 12.10 am. Nobody here from last 20 minutes. At last nice guy from back came out and help us. Almost 6 customers waited almost 30-35 minutes.He said sorry to all the customers, still not his mistake
- TTTinaNov 7, 20254.0The food was hot and fresh but the wait time to recieve the food was long.
- DCDS CNov 6, 20251.0Stopped for gas at the Loves. Ridiculous amount of time to wait. 20 minutes to get one regular cheeseburger and one small fry. Will not be back
- SLStéphane LaurinNov 6, 20251.0Over 10 to receive my order 2 wraps and a fry… everything was cold. I add to reheat my food in the truck stop microwave . McDonald you need to do better than that. It’s getting worst and worst
- CCChrisOct 19, 20251.0You're better off going to a vending machine to get better service than you will here. The employees are incompetent and lazy and never around. This is the worsr mcdonalds I ever have been to. I have tried to give them several chances; this isn't just a one time experience. They're absolutely horrible.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 8436 Ford Ave, Richmond Hill, GA?
The dining area is open daily from 6:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 4:30 AM to 3:30 AM the following day, providing almost 24-hour service.
Can I order McDonald's delivery online for this location?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579, including same-day and no-contact delivery options.
Does McDonald's at this location have a rewards program?
Yes, you can earn points for free food with MyMcDonald's Rewards. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What payment options are accepted at McDonald's Richmond Hill, GA?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Can I download the McDonald's app to order from this location?
Yes, the McDonald's app is available on the Apple App Store and Google Play Store for convenient mobile ordering.
What nearby places can I visit around McDonald's Richmond Hill while in the area?
Nearby places of interest include Love's Truck Care, Love's Travel Stop, and the Ft. Stewart Gun Range, great for truck services, refueling, and recreational shooting activities respectively.
Are there convenient fuel stations near McDonald's Richmond Hill?
Yes, nearby fuel stations include Shell, Exxon, BP, and Parker's #2, which are convenient for refilling your vehicle before or after dining.
What automotive services are available near McDonald's Richmond Hill?
Several automotive services such as H & L Tire and Auto Repair, Joe Hudson's Collision Center, and Renegade Classics are nearby for vehicle repairs and maintenance.