Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service were mixed, with reports of rude staff and poor customer service, particularly from management.
Food Quality
Food quality varied significantly, with some customers receiving fresh and hot meals while others reported undercooked or poorly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.
Order Accuracy
There were frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times, especially during busy periods.
MD
matt daniel
Nov 15, 2025
1.0
Hope you like waiting thirty minutes on a biscuit
AF
Andrew Fry
Nov 6, 2025
5.0
To the beautiful people of the Richmond Hill McDonald’s at the loves truckstop. Thank you for your hard work. I can’t imagine what it’s like to try to work a morning breakfast rush right off the interstate at a truckstop with a high traffic volume my hat’s off to you for your professionalism, dealing with people like me who are hangry and uncaffeinated I can only imagine the negativity you deal with just trying to do your job. I came in this morning and I myself was not at my finest and you dealt with me with grace for that, I say I’m sorry and thank you very much!
AO
andy owen
Nov 4, 2025
3.0
My coke was only 3/4 full and the fries were wet with grease but not hot. Wouldn't suggest that you eat at McDonald's by Lowe's
AG
Alkeicha Garner
Oct 21, 2025
5.0
Service was awesome food very good it was hot and fresh fries jus little bit salted
KF
K Faber
Oct 19, 2025
5.0
Nice McDonald's at this exit, still has the fountain machine to fill your cup with ice and soda
What are the regular dining hours for McDonald's in Richmond Hill, GA?
McDonald's in Richmond Hill, GA is open daily from 6:00 AM to 11:00 PM for regular dining.
What are the delivery service hours for McDonald's in Richmond Hill?
Delivery is available from 6:00 AM to 10:30 PM every day of the week.
During what hours does the McDonald's drive-thru operate?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What delivery options does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's in Richmond Hill online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
Which payment methods are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any nearby gas stations around McDonald's Richmond Hill?
Yes, nearby gas stations include Exxon, Sunoco Gas Station, Shell, bp pulse, El Cheapo, bp, CAT Scale, and TA Travel Center.
What hotels are located near McDonald's in Richmond Hill that customers might visit?
Nearby hotels include Red Roof, SpringHill Suites by Marriott Savannah Richmond Hill, Knights Inn, Super 8 by Wyndham Richmond Hill, Quality Inn Richmond Hill - Savannah I-95, and Best Western Plus Richmond Hill Inn.
What other fast food restaurants are near this McDonald's location?
Nearby fast food restaurants include Arby's, Burger King, Chili's Savannah Ga, Waffle House, Wendy's, Popeyes® Louisiana Kitchen, Fuddruckers, and KFC.