Brand Certified
McDonald's
3.5(2631 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4454 US Hwy 17, Richmond Hill, GA
31324, United States
Certified by McDonald's • Mar 01, 2026
(912) 445-0312
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,631 reviews
5 stars
961
4 stars
549
3 stars
450
2 stars
193
1 star
478
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned dirty restrooms and unsanitary conditions in the dining area.
Order Accuracy
A significant number of customers experienced problems with their orders being incorrect or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- MMilki •Feb 5, 20262.0I would give a higher score than what I did but as a customer I was very dissatisfied about my experience. I ordered two things which were a Frappe with extra whip and caramel with a Big Mac (light lettuce) and both of these items somehow came to me without any of the thins I added on to it. A manager on the clock I presume was also extremely rude to one of their employees while I waited for my order in the lobby. As a customer I don't expect to come across these things while awaiting for my order as this also contributed to my low score rate. I would like to give a personal shout out to Cynthia who made my visit a smidge better, I appreciate them. All in all I'm very disappointed here that I couldn't do a voice survey neither since I didn't get a receipt. Im also very disappointed in the customer service in this location and the quality of their food.
- JGJess GonzalezFeb 5, 20261.0Don't waste your time they never get your order right!
- HMHolley MackeyFeb 1, 20265.0Service is the reason for this review. Our family was traveling from S Carolina to Fl in the snow and needed a break. I wish I knew her name to write it here, but she was so kind to help us and wish us safe travels. Truly a sweet spot in a long journey home.
- MJMejiera JJan 30, 20261.0Lazy slob woman didnt put salt on the fries when I tell to add salt she tells me she is all out as im lookin at the salt right next to her. should get fired for laziness. I should have walked around the counter and salted the fries myself
- SUsanto urenaJan 30, 20261.0On fryday 01-30 2026 at 12:30 am. I placed my order and they told me to have a seat that they will bring my food to my table i wait 30 minutes for my food I grabbed the number they put on my table and my receipt talked to the " manager " and they look at me like I'm lying. So i had nothing to do but leave the place hungry, on top of that they didn't reimbursed my money. And that to me is stealing. Thank you McDonald's
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Richmond Hill, GA?
McDonald's in Richmond Hill, GA is open daily from 6:00 AM to 11:00 PM for regular dining.
What are the delivery service hours for McDonald's in Richmond Hill?
Delivery is available from 6:00 AM to 10:30 PM every day of the week.
During what hours does the McDonald's drive-thru operate?
The drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
What delivery options does this McDonald's location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's in Richmond Hill online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
Which payment methods are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Are there any nearby gas stations around McDonald's Richmond Hill?
Yes, nearby gas stations include Exxon, Sunoco Gas Station, Shell, bp pulse, El Cheapo, bp, CAT Scale, and TA Travel Center.
What hotels are located near McDonald's in Richmond Hill that customers might visit?
Nearby hotels include Red Roof, SpringHill Suites by Marriott Savannah Richmond Hill, Knights Inn, Super 8 by Wyndham Richmond Hill, Quality Inn Richmond Hill - Savannah I-95, and Best Western Plus Richmond Hill Inn.
What other fast food restaurants are near this McDonald's location?
Nearby fast food restaurants include Arby's, Burger King, Chili's Savannah Ga, Waffle House, Wendy's, Popeyes® Louisiana Kitchen, Fuddruckers, and KFC.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website