McDonald's

3.5
792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12100 Hwy 144 E, Richmond Hill, GA
31324, United States

Hours

Reviews

3.5
792 reviews
5 stars
313
4 stars
146
3 stars
121
2 stars
71
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for poor attitudes and service.
  • PB
    Pamela Blair
    Jan 2, 2026
    5.0
    Great for a quick bite!
  • BC
    Blankenship Group Inc / Civil Construction
    Jan 1, 2026
    3.0
    I am trying to reach the location on 144 at Publix. I have called 4 times with no answer. My order 1439 was not correct. Missing items, no receipt. Please let me know who to contact or at least how to contact this location manager without having to drive back up there.
  • MS
    Miriam Strickland
    Dec 28, 2025
    1.0
    Love’s Truckstop was the Poorest service of any McDonalds in our area. Food is mediocre to poor at best. I spent 20 minutes at the drive through with no one taking my order. Circled the drive through twice before a lady finally waited on me with a poor don’t care attitude. No plans to return to this location. Other customers were held up too.
  • LC
    Leslie C
    Dec 19, 2025
    5.0
    Employee named andre made my food in a timely manner and greeted me with the biggest smile! Very great worker—love to see more workers like him!
  • MS
    Michael Spears
    Dec 17, 2025
    1.0
    Absolutely incompetent human beings working at this location. Ordered a quarter pounder meal. The individual taking my order didnt understand what I was asking for when I asked for a large cup of water for my drink. After finally getting my meal, they didnt include the fries and the cheeseburger was drenched in ketchup. Would not recommend visiting this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Richmond Hill, GA?

McDonald's in Richmond Hill, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does McDonald's offer drive-thru service, and what are the hours?

Yes, McDonald's offers drive-thru service from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.