McDonald's

3.5
782 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12100 Hwy 144 E, Richmond Hill, GA
31324, United States

Hours

Reviews

3.5
782 reviews
5 stars
308
4 stars
144
3 stars
120
2 stars
71
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and incorrect orders, with many expressing frustration over long wait times and missing items.

Food Quality

The quality of food varied significantly, with complaints about cold, stale, or improperly cooked items, while some praised the freshness of certain meals.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with reports of dirty dining areas and unsanitary conditions.

Staff Attitude

While some staff were noted for their friendliness and helpfulness, others were described as rude or indifferent, impacting the overall customer experience.

Operational Issues

Customers experienced issues with the restaurant's hours and availability, including early closures and inconsistent service during busy times.
  • SK
    Suzanne Kelley
    1 day ago
    5.0
    Our doordasher marked our delivery delivered. A $75 order and all the delivered were drinks. With a house full of hungry family I drove up to the location and was so thankful Briana and the entire team took great care of us. Remade our order and fresh drinks. Really saved the day
  • SB
    Samuel “Sam” B
    1 day ago
    1.0
    Great food, great place, great people. One star.
  • EB
    Eric Brown
    Nov 7, 2025
    5.0
    Food is great but my only complaint is twice my burger was a little undercooked but other than that everything was fine.
  • CM
    Cory Moyer
    Nov 3, 2025
    1.0
    Food wasn't good at all! Soggy fries and my chicken sandwich was tough and hard! I don't recommend this location at all!! Drink machines didn't work and they didn't have signs up at all!
  • DM
    Daniel McEwen
    Sep 27, 2025
    5.0
    Young lady taking orders/payment was extremely pleasant; smiled, manners, etc. I was also greeted with a smile and kind gentleman at pick up window. Honestly not that mad my burger was wrong and forgot my buffalo. Lol. Being kind to one another goes a long way.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Richmond Hill, GA?

McDonald's in Richmond Hill, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does McDonald's offer drive-thru service, and what are the hours?

Yes, McDonald's offers drive-thru service from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.