Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service and incorrect orders, with many expressing frustration over long wait times and missing items.
Food Quality
The quality of food varied significantly, with complaints about cold, stale, or improperly cooked items, while some praised the freshness of certain meals.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, with reports of dirty dining areas and unsanitary conditions.
Staff Attitude
While some staff were noted for their friendliness and helpfulness, others were described as rude or indifferent, impacting the overall customer experience.
Operational Issues
Customers experienced issues with the restaurant's hours and availability, including early closures and inconsistent service during busy times.
SK
Suzanne Kelley
1 day ago
5.0
Our doordasher marked our delivery delivered. A $75 order and all the delivered were drinks. With a house full of hungry family I drove up to the location and was so thankful Briana and the entire team took great care of us. Remade our order and fresh drinks. Really saved the day
SB
Samuel “Sam” B
1 day ago
1.0
Great food, great place, great people. One star.
EB
Eric Brown
Nov 7, 2025
5.0
Food is great but my only complaint is twice my burger was a little undercooked but other than that everything was fine.
CM
Cory Moyer
Nov 3, 2025
1.0
Food wasn't good at all! Soggy fries and my chicken sandwich was tough and hard! I don't recommend this location at all!! Drink machines didn't work and they didn't have signs up at all!
DM
Daniel McEwen
Sep 27, 2025
5.0
Young lady taking orders/payment was extremely pleasant; smiled, manners, etc. I was also greeted with a smile and kind gentleman at pick up window. Honestly not that mad my burger was wrong and forgot my buffalo. Lol. Being kind to one another goes a long way.
What are the regular operating hours of McDonald's in Richmond Hill, GA?
McDonald's in Richmond Hill, GA, is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does McDonald's offer drive-thru service, and what are the hours?
Yes, McDonald's offers drive-thru service from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
You can order delivery from McDonald's from 6:00 AM to 10:30 PM every day. Orders can be placed online via their delivery link.
What payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's support mobile ordering and curbside pickup?
Yes, McDonald's supports mobile ordering and offers curbside pickup for customer convenience.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this McDonald's location.
What are some nearby dining options customers might want to try around McDonald's?
Nearby dining options include Subway for sandwiches, Marco's Pizza for Italian cuisine, Sunshine Breakfast Restaurant for American breakfast and brunch, Asia Asian Cuisine for Chinese and sushi, and The Ice Cream Stop for desserts.
Are there any nearby grocery or shopping locations to visit near McDonald's?
Yes, customers can visit Publix Super Market at Richmond Hill Plantation for groceries or Richmond Hill Beverage and Southern Spirits for specialty items.
What nearby services are available for customers visiting McDonald's in Richmond Hill?
Nearby services include Dr. Paul's Family Dentistry, St. Joseph's/Candler Urgent Care, Great Clips for haircuts, and a Redbox kiosk for movie rentals.
Where is this McDonald's located, and how can I contact them?
McDonald's is located at 12100 Hwy 144 E, Richmond Hill, GA 31324. You can reach them by phone at +1 912-444-0549.