Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Richmond Hill? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3745 Hwy 17 Unit 100 Ste 100.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times for both pickup and delivery, often exceeding the estimated times.
Food Quality
There were mixed reviews on food quality, with some praising the taste while others complained about undercooked or poorly made pizzas.
Customer Service
While some reviews highlighted friendly and helpful staff, others noted unprofessional behavior and poor management.
Cleanliness
Several customers appreciated the cleanliness of the store and the staff's adherence to food safety practices.
CB
Curt Brown
4 days ago
5.0
This is our halfway stop for food when driving back and forth between NC and Florida every couple months. The food is always ready on time, fresh and cooked perfectly.
BG
Brenda Gomez
Oct 31, 2025
1.0
We ordered our pizza around 9:30pm, after an hour we had not received our order, and the app showed that it was still getting prepped. We call and they said our order was done, that they were just waiting on the delivery driver to make the delivery. At 11:13pm we called again and they said they were about to send our food. We were so disappointment my kids were already asleep by that time and my whole family was ready for bed. I had to cancel my order.
MG
Martha Greene-Alvin
Oct 22, 2025
1.0
I had an order that I paid for tap to pay the cashier told the manager that she didn’t see on her screen that it was paid. I went as far as showing them that the money was deducted from my account and the kiosk said transaction successful. He said that he canceled the order. I called my bank and Domino’s did get my money. Now I have to do the legwork to recover my money. Before this I recommend them but I will never go back to this store. The store in Hinesville on Memorial Drive would’ve handled this differently. Convenience isn’t always the best choice.
EE
Erin
Oct 17, 2025
5.0
My family eats pizza almost every week. We frequently order from Domino’s, as it’s a great balance of price and taste.
I have had the opportunity to regularly eat at Domino’s across the country.
This store is a solid 4.5 stars. I rounded up to 5 for their customer service.
The pizzas are delicious and flavorful and well-baked/fresh. I only order carry-out so I cannot speak of delivery issues.
This store is clean, and the customer service is good. The store gets VERY busy so I have learned to order early to avoid the weekend crush. That being said, I have absolutely had to wait for at least an hour for my pizza if I order after 5pm.
I think the biggest issue this location has is that it just has one double oven. It limits how many pizzas can go in at once, and it takes about 8 minutes for them to bake. Even with a conveyor belt, the pizzas get backed up. Usually their inside staffing is good (not sure about drivers).
I have witnessed this happen twice and the shift manager is always gracious and deals with the issue appropriately. The other issue I have dealt with is that I order plain crusts, without seasoning, and a few times they have accidentally put seasoning on (it’s the default order to have it). Both times they caught it before it was given to me. Once they remade it, and the second time, I told them it was okay as is.
All in all, it’s a great location, and I’m very satisfied with my carry out orders. I think the main issue that comes up for people is when the store gets slammed on weekend nights, and then the pizzas are delayed.
They do have a dine-in option (tables to sit at) which is unusual.
KH
Karen Hollmen
Oct 16, 2025
1.0
Pizza tracker said order ready in a few minutes. Got to store and they said come back in 25 minutes. 1/3 of pizza?crust was missing! Horrible Pizza! Not worth the money!