Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
882 reviews
5 stars
368
4 stars
201
3 stars
107
2 stars
58
1 star
148
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and disorganization in fulfilling orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and melted ice cream.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.
Staff Attitude
Mixed feedback on staff attitude; while some employees were noted as friendly, many customers experienced rudeness and lack of professionalism.
- EMEcho MyllymakiJan 6, 20265.0Very friendly staff and pup cups!
- KBK BidingerDec 22, 20251.0Purchased a banana split. It was missing many items. No chocolate, no nuts, no cherry, no strawberries. Very unusual..they seemed unorganized and needed help. Poor service and lack of attention seem to be more common nowadays, very sad.
- MSMichelle ScarsellaDec 21, 20251.0Went inside and ordered food. There was one other couple sitting down waiting for food ahead of us. Took them 40 minutes to get their food. Then, 45 minutes for our food. Bathrooms are disgusting. Don’t stop here. You will regret it.
- CFCopyright FreeDec 14, 20251.0As a DoorDash driver, I’ve picked up from this Dairy Queen many times, and they almost never have the orders ready when I arrive. Drivers are often forced to wait 15–20 minutes while the food is prepared. They should start preparing orders before we arrive. Very frustrating.
- SRSherrob RobinsonDec 14, 20251.0On December 13 , 4:43 pm a Caucasian woman making blizzard look me dead in my face and ignored me! It took me responding angrily after 10 minutes to acknowledge the very small crowd (3 people) that was in the store! I finally got service from another woman and this lady slammed the blizzard on the counter as she walk back behind the wall….
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Richmond Hill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and soft-serve ice cream cones.
What are the opening hours of Dairy Queen Grill & Chill located at 93 Exchange St?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Richmond Hill have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchair users?
Yes, the restaurant is family-friendly, welcomes children, provides booster seats and high chairs, and is wheelchair accessible.
Does this Dairy Queen location provide free WiFi and outdoor seating?
Yes, it offers free WiFi and has outdoor seating available.
Can I order food online or get exclusive deals with Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What is the phone number to contact Dairy Queen Grill & Chill in Richmond Hill?
You can reach the restaurant by phone at +1 912-459-6430.
Are there any fuel or convenience stores near Dairy Queen Grill & Chill?
Yes, Kroger Fuel Center, which includes gas, convenience store items, and coffee, is nearby and convenient for fueling up before or after your visit.
What other fast food options are close to Dairy Queen Grill & Chill at 93 Exchange St?
Zaxby's, known for chicken and American fast food, is nearby and offers alternative dining options.
Are there any places of worship or community centers near Dairy Queen Grill & Chill?
Yes, First Baptist Church and Night to Shine Richmond Hill community school are close by, offering community and religious activities you might want to visit before or after your meal.