Brand Certified
Dairy Queen Grill & Chill
3.7(887 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
93 Exchange St, Richmond Hill, GA
31324-7600, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(912) 459-6430
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
887 reviews
5 stars
370
4 stars
201
3 stars
107
2 stars
58
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for orders and poor management of the staff.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and overall poor food preparation.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a messy dining area.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the food when it was prepared correctly.
- TNTim NicholsFeb 21, 20261.0Took 3 kids for ice cream and fries, what a dumpster fire. Fries sat there under the light long enough to get cold. We waited, no exaggerating 21 minutes to get our blizzards. I stood there and watched her clear the drive thru orders before she ever attempted to fill ours. It was as rough as id ever seen at a FF restaurant. The guy next to me who waited longer for one tried calling store number but it wouldn't go through. No leadership, I don't blame those kids working in there
- RRReneeFeb 18, 20261.0Would do zero if I could. Went in waited twenty minutes watched counter employee not fill one order. Had a long line and never addressed customers. Most of us left and went to another establishment.
- TPT PeachyFeb 6, 20261.0Service was so slow and there was only one couple in restaurant, our food came we asked for ranch and when we got it , it smelled bad was wiper watery and lumpy and when I said something I was told so , very rude
- MGMorgan GruverFeb 4, 20265.0They're just always on point with service and orders
- RCRobert ColemanJan 28, 20265.0Great tasting blizzards. Friendly service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Richmond Hill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and soft-serve ice cream cones.
What are the opening hours of Dairy Queen Grill & Chill located at 93 Exchange St?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Richmond Hill have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchair users?
Yes, the restaurant is family-friendly, welcomes children, provides booster seats and high chairs, and is wheelchair accessible.
Does this Dairy Queen location provide free WiFi and outdoor seating?
Yes, it offers free WiFi and has outdoor seating available.
Can I order food online or get exclusive deals with Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What is the phone number to contact Dairy Queen Grill & Chill in Richmond Hill?
You can reach the restaurant by phone at +1 912-459-6430.
Are there any fuel or convenience stores near Dairy Queen Grill & Chill?
Yes, Kroger Fuel Center, which includes gas, convenience store items, and coffee, is nearby and convenient for fueling up before or after your visit.
What other fast food options are close to Dairy Queen Grill & Chill at 93 Exchange St?
Zaxby's, known for chicken and American fast food, is nearby and offers alternative dining options.
Are there any places of worship or community centers near Dairy Queen Grill & Chill?
Yes, First Baptist Church and Night to Shine Richmond Hill community school are close by, offering community and religious activities you might want to visit before or after your meal.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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