Chipotle Mexican Grill

Reviews

• BW

  Brandie Wells

  Jan 1, 2026
  1.0
  Don’t go here. They literally just don’t care anymore. Food is expensive and inedible. My husband’s food literally had sticks in it and completely grossed us out. I ordered to go and only got half a bowl for my veggie bowl. The rice is always crunchy. The lady wouldn’t give us 3 off the balsamic vinegars even though we ordered 3 entrees and . Said we needed to pay but would not let us pay. They didn’t have coke but wouldn’t let us upgrade to Mexican cokes even though we tried to pay for them. Wouldn’t give us the sour cream on the side we ordered. Just rude. All around a terrible experience.
• AF

  Austin Fisher

  Dec 30, 2025
  1.0
  I rarely write reviews but..The staff behaves as if they hate working here. One of the members made jokes to multiple customers about killing herself because it was slightly busy. The portions they provide are always off. The food line is messy and like many other photos- many of the fountain drinks were low or empty. The trash cans were overflowing to the point you could not use them. This place is a mess. And the reality is it’s not even nearly as busy comparatively to other locations throughout the country. This location needs new management.
• AL

  Aaron Larson

  Dec 30, 2025
  1.0
  The worst customer service ever! We ordered online to pick up at a specific time. When we got there, the food wasn't ready to pick up at drive thru. We were the only car there. They told us if another car pulled up we'd have to drive around again. And we did have to after waiting 10 minutes. Got back to window and still our order wasn't done. Got sent back around 5 times. They were rude and didn't even apologize. We were there over a half hour. Watched many other customers get the same treatment. Won't be going back!😡
• RC

  Ronnie Che-Ward

  Dec 28, 2025
  1.0
  Expect undercooked meat, limited options, unfriendly staff, and to pay extra for small portions. When we were picking our food they barely had anything in the containers and were out of most of the options. When we asked for beans they barely gave any and said more would cost extra, then when we asked for the meat (also not cooked through all the way) they gave half a scoop the cheese it was a small pinch. Because they were out of most of the options we questioned them about why we have to pay extra for beans if there are no other options to choose from and a lady worker snapped at us and said “we don’t have food.” When we complained they said “just pick what we have” and another worker got upset with us and told us to “have more courtesy, we were three times as busy today, and the food has to be prepared” (the parking lot was empty when we arrived so they had time). If you looked at the kitchen there was nothing on the grills and no space without dirty dishes to prepare food on. We were going to take a picture and the worker said “get up on out my store” and kicked us out. As we were leaving she said “and speak English.”
• GG

  Gina Rodgers (Gina)

  Dec 17, 2025
  1.0
  Ran to the reviews so fast after I walked out of this restaurant without even ordering. Not to my surprise, they have a very poor rating. One person was getting their food made and there was one guy in front of me. After they made the first person's food, the person making the food just walked off to the back and I figured she must have to get some more supplies. When she walks back she still doesn't greet the next customer but starts laughing and joking with her back to the counter to some person doing prep work. Thought she was going to turn around and greet the customer after that but then she just walks to the back again. She comes back again, still walks past the customer without saying anything and continues to talk to the person prepping and then walks off again. At that point, I knew it was a lost cause and I'm way too tired after work to deal with it. This was my first time ever walking into this establishment. Trust I won't give them another chance.

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