Business Details
About
Mexican Restaurant
Location
Hours
Reviews
2.4
224 reviews
5 stars
56
4 stars
13
3 stars
11
2 stars
25
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow service, and lack of accountability from management.
Food Quality
Many reviews highlighted issues with food quality, including small portion sizes, missing ingredients, and food being served cold or stale.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.
Management Issues
Several customers pointed out that management was unhelpful and unprofessional, contributing to a negative dining experience.
Inconsistent Availability
Customers noted frequent shortages of menu items and inconsistent service, with some visits resulting in being turned away due to the restaurant being 'digital only' or out of food.
- JRJocquilla Rountree4 days ago1.0Horrible each and every time I visit!!! They’re always out of something lettuce, chicken, vinaigrette sauce, and not to mention people shorting you on portions because they’re running low. The silverware container has a red liquid at the bottom where the clean utensils are just disgusting! I live near this location but I will drive to Blue Moon Xing in Pooler for better service and food.
- JRJariana RomeroNov 11, 20251.0Everytime I come here the customer service sucks. Everyone is so rude all the time, food is decent but the workers are terrible.
- SPSteve PescitelliNov 3, 20251.0What a joke lunch time and they are saying digital only. Watched them turn away around 20 customers in just a few min. Then a lady was in line that was pregnant she made here leave and said digital only. Then let in a police officer right after. 3 min later turned down a guy in military outfit. What world do we live in here a joke
- JDJoshua DuszOct 19, 20251.0Ordered two burritos one double meat. Both burritos had zero meat. I went back so they could make it right they proceeded to tell me they couldn’t help me. They told me my ticket was useless to them. The place was so slow there was one other customer in the building. How is it possible to make a double meat burrito with no meat. I’ll never go to this place again. Overpriced waste of time and energy. The pure and utter lack of accountability and laziness is appalling
- CHchelsi halladayOct 17, 20251.0My fiancé and I stopped by this Chipotle today 10/17/2025 for lunch around 1:15 pm and we walk up to the doors see there’s employees in the building and all the doors locked and not one employee tried to help us they just stared at us through the door. Then we got back into our truck and watch 3 more people pull into the parking lot and walk up to the building and try to open the doors and realized they were locked, also one tried to go through the drive through and no one took her order. Ridiculous during open hour’s Chipotle is paying the employees to sit there in the building with all doors locked and not do the job they’re hired to do.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 2098 Hwy 17, Richmond Hill, GA?
Chipotle Mexican Grill at 2098 Hwy 17 in Richmond Hill, GA is open every day from 10:45 AM to 11:00 PM.
Is the Chipotle Mexican Grill at 2098 Hwy 17 currently open or closed?
The Chipotle Mexican Grill at this location is currently open and not closed.
Where is Chipotle Mexican Grill in Richmond Hill located?
It is located at 2098 Hwy 17, Richmond Hill, GA 31324, United States.
Can I order online from the Chipotle Mexican Grill at 2098 Hwy 17?
Yes, you can place an order online through their ordering website at https://order.chipotle.com/.
What is the main contact number for Chipotle Mexican Grill in Richmond Hill?
You can contact Chipotle Mexican Grill at (762) 257-7674.
Are there other dining options near Chipotle Mexican Grill at 2098 Hwy 17?
Nearby dining options include Shogun Japanese Restaurant for sushi, Papa Johns Pizza for pizza, and Richmond Hill Liquor for drinks.
Where can I find automotive parts and services near Chipotle Mexican Grill?
AutoZone and Advance Auto Parts are nearby locations where you can find automotive parts and services.
Are there any beauty and spa services near Chipotle Mexican Grill?
Yes, Nova Nails And Spa, Radiant Skin medical spa, and Richmond Hill Hair by Kiley are nearby beauty and spa service providers.
What nearby places can I visit for shopping near Chipotle Mexican Grill?
You can shop at Family Dollar, Dollar Tree, and Goody's department store, all located close to Chipotle Mexican Grill.
Are there fitness or recreational facilities nearby Chipotle Mexican Grill?
Yes, nearby you can find Burn Boot Camp gym and Elite Martial Arts club for fitness and recreational activities.