Ice cream was almost like SOUP! DO NOT COME HERE FOR ICE CREAM. Done this shit to my family twice now. THE OWNER OF THE ESTABLISHMENT NEEDS TO STOP BEING GREEDY AND FIX THIS "SOFT" ICE CREAM ISSUE. I will be calling corporate.
MN
Minh Nguyen
Apr 16, 2026
5.0
Me and my wife go here often and it’s generally great, but we got some amazing food a few nights ago and my wife had just finished a 12 hour shift, it was so good we had to go back through the window to let them know, including the very nice sweet girl at the window (we asked your name but I can’t remember I’m sorry!). They have some really good staff here, which I think is the most important part of any customer service business.
NW
Nick Westbrook
Apr 11, 2026
1.0
We ordered a birthday cake from this DQ for my daughter’s birthday party. We called the morning of pickup to ensure it would be ready. They said it would be. We came to pick up the cake and they did not have it made. Terrible service.
SS
Seha
Apr 5, 2026
1.0
There said the dip options for the ice cream weren't available so I settled for a small soft serve, which I know is usually a two swirl cone. What I received was a half melted, low effort single swirl on a cone that was more like a kid's size serving depicted on the dq website. When I asked about it the server said the serving size varies by location and that he makes sure the customers are aware of that before ordering..? That did not happen, anyway wish I had checked the reviews before coming here
AU
Alyse Moseley Utz
Apr 2, 2026
1.0
the most disgusting food EVER..we were sitting and waiting for our food and saw the associate just microwave the food.
Have they ever heard of food poisoning before. What a disgrace
What are the opening hours of Dairy Queen Grill & Chill located at 93 Exchange St?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill in Richmond Hill have a drive-thru service?
Yes, this location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and wheelchair users?
Yes, the restaurant is family-friendly, welcomes children, provides booster seats and high chairs, and is wheelchair accessible.
Does this Dairy Queen location provide free WiFi and outdoor seating?
Yes, it offers free WiFi and has outdoor seating available.
Can I order food online or get exclusive deals with Dairy Queen Grill & Chill?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What is the phone number to contact Dairy Queen Grill & Chill in Richmond Hill?
You can reach the restaurant by phone at +1 912-459-6430.
Are there any fuel or convenience stores near Dairy Queen Grill & Chill?
Yes, Kroger Fuel Center, which includes gas, convenience store items, and coffee, is nearby and convenient for fueling up before or after your visit.
What other fast food options are close to Dairy Queen Grill & Chill at 93 Exchange St?
Zaxby's, known for chicken and American fast food, is nearby and offers alternative dining options.
Are there any places of worship or community centers near Dairy Queen Grill & Chill?
Yes, First Baptist Church and Night to Shine Richmond Hill community school are close by, offering community and religious activities you might want to visit before or after your meal.
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